Transforming Properties, One Brushstroke at a Time
At Berwick Pool and Spa Shop, we pride ourselves on being the most reliable and trusted pool service for over 40 years. Our family-owned and run business has been servicing the wider Berwick community for over 30 years, making us the longest-serving Pool and Spa Shop in Berwick. With over 40 years of experience in the industry, we offer a comprehensive range of pool maintenance services, including full onsite pool and spa servicing, cleaning, and chemical water rebalancing, as well as in-shop servicing to pool pumps, pool cleaners, robotic pool cleaners, pool covers, and more.
Our Services
We understand the importance of maintaining a clean and safe pool and spa environment, which is why we offer a regular pool and spa cleaning service, available on a monthly or fortnightly basis. Our team of professionals will take care of vacuuming the pool, testing pool and spa water, cleaning filters, emptying all baskets, cleaning salt cells, leaf rake surface, and brush walls, as well as rebalancing chemistry. We also provide repairs and servicing on pools and spas, with an attendance fee of $130.00 and $90.00 per hour thereafter. Our workshop repairs service covers pool pumps, salt chlorinators, pool cleaners, spa blowers, and solar controllers, so you can bring them in and we'll take care of the rest.
Why Choose Us
At Berwick Pool and Spa Shop, we're committed to providing exceptional customer service and expert advice on all aspects of pool and spa maintenance. Our team is dedicated to ensuring your pool and spa is always in top condition, so you can enjoy a sparkling clear pool all year round. With over 40 years of experience and a reputation for quality and reliability, you can trust us to take care of all your pool and spa needs.
Customer Reviews of Berwick Pool and Spa Shop
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Summary
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The Berwick Pool and Spa Shop has received overwhelmingly positive reviews from customers. The staff is consistently praised for their knowledge, friendly service, and reliability. Several customers have appreciated the shop's quick response to their needs, even going above and beyond to resolve issues. The staff's ability to educate customers on how to maintain their pools and spas is highly valued. A few customers have had issues with staff, but these experiences are rare and generally resolved promptly.
Customer Service
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Customers have consistently praised the Berwick Pool and Spa Shop for their exceptional customer service. The staff is described as friendly, knowledgeable, and reliable. They are always ready to help with any queries or issues customers may have, and their patience and understanding are appreciated.
Product Knowledge
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The staff at the Berwick Pool and Spa Shop are highly knowledgeable about pool and spa maintenance. They can provide advice on the right chemicals to use, how to test water, and how to keep the pool or spa in good condition. Their knowledge has helped many customers resolve problems with their pool equipment and keep their water clean and safe.
Reliability
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The Berwick Pool and Spa Shop is reliable, and customers can trust the staff to provide excellent service. They are quick to respond to customer needs and are always available to answer questions or provide assistance. The staff's reliability has made them a trusted source for pool and spa maintenance in the area.
Issues
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While the Berwick Pool and Spa Shop has received overwhelmingly positive reviews, there have been a few issues reported by customers. A couple of customers have had issues with certain staff members, but these problems were generally resolved promptly. One customer reported an issue with billing, but this was an isolated incident.
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