Your Project is our Passion - Get In Touch
Passionate About Pristine Pools
My Pool Guy is a family-operated business built on a foundation of integrity and a genuine desire to deliver exceptional pool care. We understand that your pool is an extension of your home, and we're dedicated to keeping it sparkling clean and healthy.
Professional Expertise
With over 20 years of experience in the pool industry, our team has seen it all. From minor maintenance issues to complex chemical imbalances, we have the expertise and tools to handle it all.
Tailored Solutions
We understand that every pool is unique. That's why we offer a variety of service packages to cater to your specific needs and budget. Whether you require a quick and efficient mini-clean or comprehensive full pool restoration, our technicians will work with you to create a customized plan that's tailored to your unique needs.
Dedicated Customer Service
At My Pool Guy, we prioritize excellent customer service. Our friendly and professional technicians are always ready to answer your questions and address your concerns. We value clear communication and will keep you updated throughout the process.
Pool Cleaning & Maintenance
- Comprehensive weekly or fortnightly cleaning plans
- Chemical balancing and testing
- Vacuuming, brushing, and skimming
- Equipment inspection and troubleshooting
- Regular water analysis and reporting
- Leaf removal and debris management
Additional Services
- Pool inspections and repairs
- Pool furniture and equipment cleaning
- Pool opening and closing
- Salt chlorinator maintenance
- Chemical treatment for specific problems
Our Commitment
Our commitment to quality and customer satisfaction is unwavering. We pride ourselves on providing:
- Personalized and responsive service
- Attention to detail
- Honest and transparent communication
- Affordable and competitive rates
- A genuine desire to make your pool ownership experience enjoyable and stress-free
Ready for a Pristine Pool?
Contact My Pool Guy today and discover the difference our expertise and dedication can make in maintaining your pool.
Pool Maintenance Experience
Mixed Reviews
The reviews are a mixed bag, with some customers expressing satisfaction with the service, while others have had negative experiences.
Service Quality
Some reviewers praised the service, citing friendly, experienced, and knowledgeable staff, who were able to get their pool up and running again after years of neglect. Others appreciated the reasonable pricing, attentive, and quick service.
Issues with Communication and Reliability
However, several reviewers experienced poor communication, with some stating that the company was difficult to get a hold of, didn't return phone calls, and didn't respond to all text messages. One reviewer was left frustrated after being ghosted by the company, despite paying a 50% deposit upfront.
Integrity Concerns
Some reviewers raised concerns about the company's integrity, citing instances of misrepresentation and unethical behavior. One reviewer claimed that the company did not replace a pump, despite claiming to have done so, and another reviewer was charged for a regular service despite having cancelled their contract.
Be the first to review My Pool Guy.
Write a Review
