Elevate your refrigeration today
Victorian Refrigeration has been providing exceptional refrigeration, air-conditioning, and mechanical services throughout Melbourne since 2003. Customer satisfaction is at the heart of our business, and we strive to deliver outstanding service, every time.
Our Team & Expertise
Our team consists of fully qualified engineers, refrigeration technicians, project managers, and a dedicated administrative staff. We have extensive experience in diverse areas, allowing us to tackle a wide range of projects, from small repairs to large-scale installations.
Services Offered
We offer a comprehensive range of services across various sectors, including:
- Air-conditioning: Installation, repair, and maintenance of all types of air conditioning systems for residential, commercial, and industrial applications.
- Refrigeration: Comprehensive solutions for commercial refrigeration systems, including design, installation, repair, and maintenance.
- Commercial Refrigeration Services: Specialized services for cold rooms, ice cream shops, storage facilities, and other temperature-controlled environments.
- Electrical Services: Installation, repair, and maintenance of electrical systems in refrigeration and air conditioning equipment.
- Mechanical Services: Installation, maintenance, and repair of ventilation, air recovery, and energy efficiency systems.
Quality & Transparency
We prioritize quality workmanship and use only reliable replacement parts. Our commitment to transparency is reflected in our open communication, detailed documentation, and competitive pricing.
Client Focus
Client satisfaction is our top priority. We aim to provide a seamless and personalized experience through:
- Friendly and professional interactions.
- Responsive and reliable service scheduling.
- Detailed project updates and communication.
- Competitive pricing and transparent billing.
Commitment to Sustainability
We understand the importance of environmental responsibility and actively seek energy-efficient solutions to minimize your environmental impact.
Get in Touch
For exceptional service, reliable solutions, and competitive prices, contact Victorian Refrigeration today. We look forward to exceeding your expectations!
Quality of Service
The quality of service provided by Victorian Refrigeration has been inconsistent, with some customers receiving excellent service while others have been left unhappy. Some customers have praised the company for their professional and efficient service, with no issues reported. However, others have experienced poor service, including delays, lack of communication, and unanswered calls.
Installation Issues
Installation issues have been a common problem for customers. Some customers have reported that the installation was done poorly, with exposed wires, scratched and dented roofs, and large holes in the plaster. One customer had to engage a separate contractor to fix the damage.
Communication
Communication has been a major issue for some customers, with few responses to calls and emails. Some customers have reported being told to "use a can of touch up paint" to fix a damaged roof, which is unacceptable and unprofessional.
Price
Price has been an issue for some customers, with some reporting that the cost was higher than expected. One customer paid over $5,000 for a 5kw system, which is considered to be above market rate.
Recommendation
Due to the inconsistent quality of service and installation issues, it is not recommended to use Victorian Refrigeration.
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