Sleep better, live better
Pelican Waters Pharmacy & Healthy Sleep Solutions is a dedicated healthcare provider located in the heart of Pelican Waters Shopping Village on the Sunshine Coast. Our team of experts is committed to delivering exceptional service, personalized care, and attention to detail to ensure our patients receive the best possible outcomes.
Our Services
At Pelican Waters Pharmacy & Healthy Sleep Solutions, we offer a wide range of services designed to cater to the diverse needs of our community. Our services include sleep apnea testing and CPAP sales, medication management, healthy sleep solutions, and much more. Our team of dedicated professionals is committed to delivering a benchmark service for sleep apnea diagnosis and support, providing the best possible patient care, follow-up, and ongoing management for sleep apnea patients.
Healthy Sleep Solutions
Our Healthy Sleep Solutions team is dedicated to providing a cost-effective, safe, convenient, and complimentary option to laboratory-based sleep testing. We work closely with independent specialist Respiratory and Sleep Physician, Dr. David Deller, to provide comprehensive sleep apnea diagnosis and support. Our consulting rooms are designed to provide a comfortable and private environment for our patients, ensuring they receive personalized attention and care.
Medication Management
At Pelican Waters Pharmacy, we understand the importance of effective medication management. That's why we offer a range of services designed to make managing your medications easy and convenient. Our medication packing service uses disposable Cold Seal Blister-packs, making it easy for our patients to know what to take and when. We also offer MedAdvisor, Australia's most popular medication adherence program, which allows our patients to organize their medications and scripts on their smartphone, tablet, or PC.
Community Focus
At Pelican Waters Pharmacy & Healthy Sleep Solutions, we are passionate about our community. That's why we offer a range of services and programs designed to support the health and wellbeing of our community. Our RUM Project provides a safe and easy way to dispose of unwanted and out-of-date medicines, and our Medicines Line service provides consumers with information on prescription, over-the-counter, and complementary medicines.
Our Philosophy
At Pelican Waters Pharmacy & Healthy Sleep Solutions, we believe that everyone deserves exceptional service, expert support, and personalized care. That's why we are committed to delivering a benchmark service for sleep apnea diagnosis and support, providing the best possible patient care, follow-up, and ongoing management for sleep apnea patients. We are dedicated to making a positive impact on the health and wellbeing of our community, and we look forward to supporting you on your healthcare journey.
Summary of Pharmacy Reviews
- Pelican Waters Pharmacy
Overall Positive Feedback
- The pharmacy staff is praised for their friendly, caring, and professional demeanor.
- Several customers appreciate the helpfulness of the staff, particularly in assisting with sleep apnea and medication queries.
- Positive feedback is given for the pharmacy's excellent customer service, fast service, and the range of gifts available.
Specific Positive Comments
- Genaya from the sleep apnea clinic is described as a beautiful, caring, and very helpful person.
- The staff is commended for their ability to listen and advise customers effectively.
- The pharmacy is noted for its great selection of gifts at reasonable prices.
Negative Feedback
- A few customers have had negative experiences with the pharmacy staff, primarily related to questioning about medication and a perceived lack of privacy.
- Some customers feel the staff is too intrusive and blunt in their questioning.
- One customer had a disappointing experience when requesting medication and felt the staff did not handle the situation with courtesy.
Specific Negative Comments
- A customer felt interrogated by the staff when asking for medication and believed the staff did not show basic courtesy.
- Another customer felt the staff was not helpful and did not provide the necessary assistance.
- A customer had a negative experience with the pharmacy staff, which led them to stop supporting the business.
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