Your health, our priority - serving Maroochydore 24/7, 365
At Maroochy Day and Night Pharmacy, we pride ourselves on being a trusted and reliable healthcare provider in the heart of Maroochydore, Queensland. Our pharmacy is dedicated to providing exceptional customer service and personalized care to our patients 365 days a year, thanks to our extended hours of operation from 8 am to 9 pm, Monday to Sunday. Our team of experienced pharmacists and support staff are committed to delivering high-quality services that meet the unique needs of each individual, whether you're seeking assistance with medication management, advice on healthy living, or simply need a friendly ear to listen.
Compounding Services
One of our specialty services is compounding, which involves creating customized medications for patients who require unique treatments. Our partnering company, Pharmacrafters, offers expert compounding services in a state-of-the-art facility. With their cutting-edge technology and experienced team, we can create precise formulations that cater to individual patient needs. Whether you're looking for specialized creams, ointments, or other customized products, our compounding services are designed to provide optimal results. We understand that every patient is unique, and our compounding services aim to address specific issues, such as pain management, hormone replacement therapy, or skincare concerns.
Prescription Services
As a full-service pharmacy, we offer a comprehensive range of prescription services to ensure your health and well-being. Our pharmacists are dedicated to assessing, managing, and coordinating your medication treatment plans. We understand the importance of accurate and timely dispensing of your prescription medications, which is why we maintain the highest standards of quality control and precision. Whether you have a routine prescription refills or require assistance with medication management, we're here to support you every step of the way.
Customer Service
At Maroochy Day and Night Pharmacy, customer service is our top priority. We believe that every patient deserves to feel valued, respected, and empowered to take control of their healthcare. Our team is committed to providing friendly, approachable, and knowledgeable support, ensuring that you receive the best possible experience when visiting our pharmacy. We're always here to listen, answer questions, and offer advice on a wide range of health-related topics. Whether you're dealing with a minor ailment or managing a chronic condition, we're dedicated to being your trusted healthcare partner.
Community Focus
As an integral part of the Maroochydore community, we're committed to being an active and engaged participant in local events and initiatives. We believe that by building strong relationships with our neighbors, we can make a positive impact on the health and well-being of our community. From hosting free health seminars and workshops to partnering with local charities, we're dedicated to creating a brighter, healthier future for everyone.
Overall Customer Experience
The customer experience at the pharmacy has been quite varied. Some customers have reported excellent service, friendly staff, and convenient opening hours. However, others have had negative experiences, including poor customer service, rudeness, and a lack of concern for customer confidentiality.
Positive Experiences
Many customers have praised the pharmacy for its friendly staff, particularly the tall pharmacist owner who is always ready to help. The new owners have been commended for their great customer service and extended opening hours. Some customers have also appreciated the staff's efforts to find hard-to-get items and their commitment to customer satisfaction.
Negative Experiences
Unfortunately, several customers have had poor experiences at the pharmacy. Some have reported rude service, lack of respect, and a general disregard for customer needs. There have also been issues with missing scripts, incorrect medication, and a lack of confidentiality. A few customers have expressed frustration with the pharmacy's communication, including unreturned calls and emails.
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