Escape to the country, pause and recharge
German Tech Auto is a family-owned business operating in Dandenong, Victoria, specializing in German and other specialist vehicles. Founded on a deep passion for automobiles, we are committed to providing exceptional service and quality workmanship at fair prices.
Our Expertise
Our team of experienced technicians possess extensive knowledge and training in the field of automotive repairs and maintenance. We are well-equipped to handle all types of issues, from routine servicing to complex repairs and diagnostics. Our expertise includes:
- Tyres, Wheel Balancing & Alignment: We offer a wide range of tyre options and utilise the latest tyre-fitting equipment coupled with high-tech computerized wheel balancing technology for optimal vehicle performance.
- Roadworthy Certification (RWC): As a licensed roadworthy centre, we provide thorough inspections and certifications to ensure your vehicle meets all necessary safety and compliance standards.
- Air Conditioning Service: We provide comprehensive air conditioning services to keep you cool and comfortable on the road.
- Truck & Diesel Mechanic: For truck and diesel vehicle owners, we have a dedicated team with extensive experience in maintenance, repairs, and diagnosis.
- Prestige & European Car Mechanic: We have a deep understanding of the unique needs of luxury and European vehicles, ensuring they receive the utmost care and attention.
Quality & Transparency
At German Tech Auto, we prioritize quality and transparency in all our work. We:
- Tailor appointments to your schedule for your convenience.
- Perform thorough inspections before any repair work begins.
- Never proceed with repairs without explicit customer authorization.
- Provide clear and detailed estimates before any work commences.
- Advise on all manufacturer-recommended services and repairs.
- Only utilize high-quality materials and parts.
- Offer competitive warranties on all services and repairs.
Our Values
Our core values underpin our commitment to customer satisfaction and quality:
- Integrity: We conduct ourselves with honesty and transparency in all our dealings.
- Expertise: Our team is highly skilled and constantly updated on the latest automotive technologies and trends.
- Customer Focus: We prioritize excellent customer service and maintain open communication throughout the repair process.
- Quality: We are dedicated to delivering exceptional workmanship and long-lasting repairs.
Customer Feedback Summary
German Tech Auto has been praised for their professional and trustworthy service, as well as their friendly staff. The mechanics are well-versed in European cars, offering a high level of expertise at a reasonable price. Customers appreciate the honesty and dedication of the team, particularly when it comes to diagnosing and fixing complex issues.
However, there have been instances where the company did not stand by their work, leading to a negative experience for one customer. This includes a situation where a coolant leak was not addressed during an initial repair, and the customer was charged for additional work when the issue was revisited.
Positive Comments
German Tech Auto has been commended for their friendly staff, professional service, and expertise in European cars. Customers appreciate the honesty and dedication of the team, particularly when it comes to diagnosing and fixing complex issues.
Negative Comments
One customer had a negative experience with German Tech Auto due to an unresolved coolant leak and additional charges for subsequent repairs.
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