Your Friendly Pool and Spa Professionals you can Trust
Pure Aqua Pool Care is a family-owned and operated business based on the Gold Coast, Queensland. We have a genuine passion for all things pools and spas, and our mission is to provide high-quality products and services that keep your aquatic oasis in pristine condition.
Your trusted partners in pool and spa care
Our team of experts offers a comprehensive range of services to meet all your pool and spa needs. Whether you require regular maintenance, want to upgrade your equipment, or simply need some expert advice, Pure Aqua Pool Care is here for you.
Pool & Spa Servicing
- Weekly, fortnightly, and monthly pool servicing plans starting from $65 + chemicals
- Green and brown pool recovery programs
- Pool equipment repairs and installations
- Comprehensive pool inspections and maintenance
- Expert advice on pool safety, cleaning, and maintenance
Equipment & Chemicals
- Complete range of high-quality pool and spa chemicals
- Pumps, filters, chlorinators, heaters, cleaners, and automation systems
- Free water testing and analysis
- Honest advice on choosing the right equipment and chemicals for your needs
Additional Services
- Aqua robot pool cleaners
- MagnaPool magnesium pool conversion system
- Pool blanket insulation for reduced evaporation
- Heat pump installation and servicing
Why Choose Pure Aqua Pool Care?
- Family-owned and operated: We take pride in offering a personalized and friendly service.
- Passionate team: We are experts in all aspects of pool and spa care.
- Comprehensive services: We offer a one-stop-shop for all your aquatic needs.
- Honest advice: We believe in transparency and open communication.
- Competitive prices: We offer exceptional value for money.
Get in touch today and let Pure Aqua Pool Care help you enjoy your pool or spa to the fullest!
Excellent Customer Service
Pure Aqua Pool Care receives high praise for its exceptional customer service. Many reviewers rave about the helpfulness and expertise of the staff, particularly Karlie and Nathan, who go above and beyond to provide advice and assistance.
Knowledgeable and Trustworthy
The team at Pure Aqua Pool Care is commended for their extensive knowledge of pool maintenance and their willingness to provide honest and reliable advice. Reviewers trust the team to recommend the right products and solutions for their pool needs.
Reliable and Efficient
The business is praised for its reliability and efficiency. Reviewers appreciate the prompt service, competitive prices, and the team's ability to solve pool problems quickly and effectively.
Negative Experiences
Unfortunately, not all reviewers had a positive experience. Some reviewers expressed disappointment with the shop's operating hours, citing instances where they arrived to find the shop closed despite advertised hours. Others had negative experiences with new technicians, citing a lack of professionalism and upselling of unnecessary products.
Criticism of Service Center
One reviewer suggested that the service center needs improvement, citing a bad experience that they would not forget and would not recommend the business to others.

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