Bringing a fresh new approach to jewellery
Passionate about pool care and safety since 1990
Helenvale Pool Centre is a family-owned and operated business dedicated to providing top-notch pool products, services, and advice to residential and commercial clients across the Gold Coast. With over 30 years of experience, we understand the unique needs of our clients and strive to offer tailored solutions to keep your pool pristine, safe, and enjoyable.
Expert Services for Every Pool Owner
We offer a comprehensive range of services to cater to all your pool needs, including:
Residential Pool Services
- Regularly scheduled or one-off pool cleaning and maintenance
- Pool handover and equipment instruction for new owners
- Green pool cleanups
- Comprehensive pool equipment troubleshooting, repair, and replacement
- Pool stain removal
- Pool fencing safety inspections and certifications
Commercial Pool Services
- Regular water testing, servicing, and equipment maintenance
- Customized solutions for resorts, body corporates/strata managers, insurance companies, and real estate agencies/property managers
Swimming Pool Supplies
Our shopfront boasts an extensive selection of quality pool supplies and equipment, including:
- Pumps, filters, and chlorinators
- Lighting systems and heaters
- Automatic pool cleaners and safety covers
- Chemicals and testing kits
- Pool furniture and accessories
Why Choose Helensvale Pool Centre?
- Experienced and qualified technicians: Our team has extensive knowledge and expertise in all aspects of pool care.
- Personalized and responsive service: We understand your individual needs and are always willing to go the extra mile.
- Quality products and reliable equipment: We only partner with reputable manufacturers to ensure the highest quality equipment and supplies.
- Transparent and upfront pricing: We provide clear and concise quotes before we start any work.
- Family-run and trusted for over 30 years: Our dedication to customer satisfaction is reflected in our long-standing reputation and loyal clientele.
Get in touch with us today and discover the difference Helensvale Pool Centre can make for your pool!
About the Pool Shop at Helensvale
- 5 Stars Ratings: The majority of the customers rated the Pool Shop at Helensvale with a 5-star rating, indicating their satisfaction with the service provided.
Pool Maintenance and Repair
- Excellent Service: Customers praised the staff for their friendly and helpful service. They have successfully resolved issues such as turning green pools into blue ones, saving customers money by not needing to replace their filters immediately, and providing good advice on maintaining their pools.
Product Quality and Pricing
- Competitive Pricing: One customer mentioned that the amount they paid was not reflective of the money they saved by using the Pool Shop at Helensvale's services.
Customer Satisfaction
- Highly Recommended: Several customers highly recommended the Pool Shop at Helensvale, praising their great customer service, knowledge, and professional work. They also appreciated the family business aspect and the personal touch provided by the staff.
Complaints and Negative Feedback
- Customer Service Issues: A few customers had negative experiences, including waiting for a long time for service, finding the store closed when they arrived, and feeling that the staff prioritized their friends' needs over others.
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