Empowering Health, Enhancing Well-being, Every Day
Wal's Pharmacy: Your Local Health Partner
For over 43 years, Wal's Pharmacy has been proudly serving the Warilla community, committed to providing exceptional healthcare services and empowering individuals to take charge of their health and wellbeing. We combine genuine care with advanced technology to deliver a seamless and personalized experience for every patient.
Personalized Healthcare Solutions
Our team of highly skilled pharmacists and healthcare professionals understand that everyone's health journey is unique. We take the time to understand your needs, providing tailored advice on medications, health concerns, and lifestyle choices.
Comprehensive Services
- Prescriptions & Medication Management: Efficient prescription processing, free home delivery, and medication reminders to ensure proper medication adherence.
- Compounding Pharmacy: Custom-crafted medications and formulations to address specific needs and sensitivities.
- Wellness & Health Checks: Blood pressure monitoring, seasonal vaccinations, and personalized health advice to promote overall well-being.
- Equipment & Healthcare Supplies: Affordable rental and sales of mobility aids, including wheelchairs and walkers.
Beyond Medication
At Wal's Pharmacy, we understand wellness is more than just medication. We offer:
- National Diabetes & NDIS Support: Guidance and products for managing diabetes and other chronic conditions.
- Worker's Compensation Assistance: Support for injured workers in obtaining necessary medications and treatments.
- Sleep Apnea Awareness & Management: Expertise in diagnosing and managing this common breathing condition.
Convenience & Transparency
We believe healthcare should be accessible and convenient. We offer:
- Evening and weekend hours for your busy schedule.
- Online prescription ordering and medication tracking through our MyPharmacyLink app.
- Transparent pricing and clear communication every step of the way.
Join us on your journey to better health!
Pharmacy Experience
Stock Issues and Customer Service
Several reviewers have expressed frustration with the pharmacy's stock levels, stating that they often have zero stock on most items, and when asking about a specific medication, they were told they were out of stock. Additionally, some reviewers have experienced rude customer service, with staff failing to inform them about stock issues before payment.
Medication Errors and Poor Communication
Two reviewers have reported issues with medication errors, with one reviewer being given the wrong medication and another not receiving the intended medication due to stock issues. In both cases, the reviewers felt that the pharmacy staff failed to communicate effectively and rectify the situation.
Praise for Staff and Services
On a positive note, several reviewers have praised the pharmacy staff for their friendly, supportive, and helpful nature. The pharmacists and reception staff have been commended for going out of their way to assist customers, explaining medication instructions, and providing free delivery services.
Opening Hours and Community Service
One reviewer has highlighted the pharmacy's extended opening hours as a valuable community service, and the after-hours staff have been praised for their courteous and helpful demeanor.
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