At Appin Compounding Pharmacy, we pride ourselves on being a boutique pharmacy that offers a unique and personalized approach to healthcare. With over 19 years of experience in compounding services, our team of experts is dedicated to providing honest, friendly, and professional advice to our customers. Our ultimate goal is to help our patients achieve optimal health and wellbeing, and we strive to do this by adopting a proactive and collaborative approach to healthcare.
Our Philosophy
We believe that every patient is unique, and that their health needs require a tailored and personalized approach. That's why we offer a range of services that cater to individual needs, including compounding services, beauty treatments, and medical consultations. Our team is led by owners Kwilan Ng and Tina Thao Nguyen, both of whom are qualified pharmacists with a wealth of experience in the industry. With our expertise and commitment to providing exceptional care, we aim to build long-term relationships with our patients and help them achieve their health goals.
Compounding Services
Our compounding services are a key part of what sets us apart from other pharmacies. As PCCA members, we have access to a wide range of ingredients and formulations, which enables us to create customized medications that are tailored to individual patients' needs. Our compounding services include bio-identical hormone replacement, pediatric compounds, and specific immunization services, as well as a range of other specialized treatments. Whether you need a customized medication or a personalized treatment plan, our team of experts is here to help.
Pharmacy Services
In addition to our compounding services, we also offer a range of standard pharmacy services, including home delivery, home medication reviews, and medchecks. Our team is available to assist during regular business hours, and we also offer extended opening hours for your convenience. Whether you need to collect a prescription, advise on medication, or simply have a question about your health, our friendly and knowledgeable staff are here to help.
Beauty Clinic
We are proud to offer an on-site beauty clinic, which provides a range of essential treatments, including massages, facials, and manicures. Our qualified therapists are trained to provide a range of services that cater to individual needs and preferences, and we use only the highest-quality products to ensure that our treatments are both relaxing and rejuvenating.
On-Site JP
We also have an on-site Justice of the Peace (JP) available for those who require certification services, including document witnessing and statutory declarations.
Why Choose Us?
So why choose Appin Compounding Pharmacy? At Appin Compounding Pharmacy, we pride ourselves on our commitment to quality, professionalism, and exceptional patient care. We are PCCA members and quality care accredited, which means that we adhere to the highest standards of ethical and professional practice. Our team is dedicated to providing personalized and compassionate care, and we are passionate about helping our patients achieve optimal health and wellbeing.
Summary of Reviews
Overall Sentiment
The overall sentiment of the reviews is mostly positive, with four out of five reviewers giving the pharmacy a five-star rating. However, one reviewer, Glenn Small, had a negative experience and gave the pharmacy a one-star rating.
Positive Feedback
The positive feedback from the reviewers highlights the friendly and helpful staff, quick service, convenient location, and the pharmacist's professionalism and caring nature. Some reviewers also appreciated the extended hours and the ability to compound medications, particularly during the COVID-19 pandemic.
Negative Feedback
Glenn Small's negative feedback centered around his experience with Jemima, who allegedly charged him double the usual price for medication and refused a refund after he had left the store for two minutes. He found her demeanor and attitude to be unethical.
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