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Who we are
T&B Discount Windows is an Australian-owned company based in Kilsyth, Victoria. We're passionate about providing quality windows and doors at competitive prices to Melbourne homeowners. With a focus on excellent customer service and a wide range of options, we've become a trusted supplier in the local community.
What we offer
We offer a comprehensive selection of new and surplus windows and doors, including:
- Aluminium Doors: Durable and affordable aluminium sliding doors and hinged doors in various styles and powder-coated colours.
- Timber Doors: Natural and stylish timber entry doors, bi-fold doors, and French doors.
- Aluminium Windows: Energy-efficient and stylish aluminium casement windows, awning windows, and sliding windows.
- Timber Windows: Classic and elegant timber double-hung windows, sash windows, and casement windows.
Why choose T&B Discount Windows?
- Quality products: We source our windows and doors from leading manufacturers, ensuring quality and durability.
- Competitive prices: We offer competitive prices on both new and surplus stock.
- Wide range: We have a diverse range of styles and options to meet your exact needs.
- Exceptional customer service: Our friendly and knowledgeable staff are dedicated to providing excellent customer service and ensuring your satisfaction.
- Competitive prices on surplus stock: Take advantage of incredible discounts on our vast selection of surplus windows and doors.
Our mission
Our mission is to provide Melbourne homeowners with quality windows and doors at competitive prices, while offering exceptional customer service and building long-lasting relationships. We believe that quality shouldn't come at a premium, and we're committed to offering value to our customers.
Get a free quote
Whether you're looking for new windows and doors or high-quality surplus stock, T&B Discount Windows is your one-stop shop. Contact us today for a free quote and discover the best window and door solutions for your home.
Positive and Negative Experiences
T & B Windows has received mixed reviews from customers. While some have had positive experiences, others have reported negative issues.
Communication and Order Accuracy
One of the main concerns for customers is the accuracy of orders and communication with the sales team. One customer had to return a window due to it being installed with hinges instead of tracks, and another customer was not sent the correct winder for their casement window. Customers have reported a lack of communication and accountability from the company, making it difficult to resolve issues.
Customer Service
On the other hand, some customers have praised the helpfulness and knowledge of the staff. One customer received excellent customer service from Amy, who found a solution to their window needs quickly. Another customer recommended the company due to their helpful staff and good quality products.
Overall Quality and Recommendations
Despite the mixed reviews, many customers have mentioned that the quality of the windows and products is good. Some customers have even returned to the company for additional purchases. However, it is important for customers to be clear about their requirements and to clarify orders before payment.
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