Capture the Moment, Treasure the Memory
Your Professional Cleaning Partner in Melbourne and Beyond
Budget Cleaning Group has been proudly serving Melbourne and surrounds for over eight years, providing comprehensive and reliable cleaning services to residential and commercial clients. We're a team of passionate professionals dedicated to delivering sparkling spaces and exceeding your expectations.
What Drives Us?
At Budget Cleaning Group, we believe in creating a positive impact through meticulous cleaning. We understand the importance of a clean and healthy environment, and we're committed to delivering:
- Efficiency and personalization: We tailor our services to meet your unique needs and preferences.
- Flexible scheduling: We offer next-day services and can adapt to your last-minute changes or unexpected situations.
- Professional expertise: Our team is highly trained and experienced, utilizing the latest cleaning tools and techniques to tackle any cleaning challenge.
- Customer satisfaction guarantee: Your satisfaction is our top priority. We stand behind our work with a 100% satisfaction guarantee.
Our Services
We offer a comprehensive range of cleaning services to meet your diverse needs, including:
For Residential Clients
- Move-in/move-out cleaning
- Regular residential cleaning
- Carpet and upholstery cleaning
- Window cleaning
- Post-construction cleaning
For Commercial Clients
- Office cleaning
- Builder's cleaning
- School and childcare centre cleaning
- Window cleaning
Making a Difference
Budget Cleaning Group is more than just a cleaning company. We take pride in creating clean and healthy spaces that enhance the lives of our clients. We are committed to:
- Building trusting relationships: We value open communication and personalized communication to ensure a seamless cleaning experience.
- Delivering exceptional customer service: We listen carefully to your needs and go the extra mile to ensure your satisfaction.
- Environmentally responsible practices: We prioritize sustainable cleaning solutions whenever possible.
Get a Free Quote Today
Whether you require a one-time clean or ongoing service, Budget Cleaning Group is your reliable partner. Contact us today for a free, no-obligation quote and experience the Budget Cleaning Group difference!
Summary of Reviews
The reviewers have shared their experiences with Budget Cleaning Group (BCG), a cleaning service provider. The reviews are mixed, with some customers having positive experiences, while others have had bad experiences.
Poor Customer Service and Cleaning Experience
Some reviewers have criticized the company's customer service and cleaning experience. Mitchell Wheeler, who gave a 1-star review, reported a bad experience with the company. He and his roommate were charged double for additional cleaning that was already included in the quoted price. The team failed to clean specific items listed in the/email, and the customer service was poor.
Unsatisfactory Cleaning Services
Mitchell also mentioned that the cleaning did not meet real estate agent expectations, resulting in the cleaners having to come back to clean again. The company became confrontational when trying to charge the customers more money for services they had already quoted for.
Positive Reviews
Most reviewers, however, have had positive experiences with the company. Rohit Dhanrj, Yudhvir Singh, Mohit Kamboj, Amit Singh, Kevin Lau, Andy Iyer, and Alex Moloney all gave 5-star reviews, praising the company's professionalism, affordability, and excellent cleaning services.
Additional Positive Review
Jasmin Wood gave a 4-star review, praising Sandy's adaptability, good intention, and professional cleaning services.
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