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Facilities Cooling and Heating is an Australian owned and operated company that specializes in the installation, repair, and maintenance of air conditioning and heating units. We have been providing exceptional services to residential and commercial customers throughout Melbourne for over 30 years. Our team consists of professionals who are certified and trained to provide you with an array of heating & cooling solutions at a price that you can afford.
Our Mission and Vision
Our mission is to maintain the highest level of engineering, ensure quality installation, repair, and maintenance service, provide 100% customer satisfaction, and develop innovative technologies to better serve our customers. Our vision is to be a customer-focused, quality-driven business that envisions building reliable and energy-efficient air conditioning systems, exceeding customer expectations.
Our Services
At Facilities Cooling and Heating, we offer a wide range of services to cater to all your heating and cooling needs. Our services include air conditioning installation, repair, and maintenance, ducted air conditioning installation, repair, and service, evaporative cooling service, electrical installation service, HVAC installation, repair, and maintenance services, package unit installation service, and repair, split system installation, Mitsubishi air conditioning, heating and cooling, Daikin air conditioning service, Rinnai hot water service, and more.
Our Core Values
Our core values include being honest and transparent, safe and reliable, environmentally responsible, and passionate about technology. We believe in providing personalized solutions tailored to your specific needs, and our in-house engineers take the time to listen to your needs and design a personalized air conditioning unit for you.
Why Choose Us?
We provide exemplary service that is second to none. Our technicians have proven knowledge to do the job right the first time around. Our experts can recommend or customize a unit that meets your heating & cooling needs. We are committed to providing unrivaled customer service, and we want our customers to be comfortable in their homes throughout the year.
Reliability and Timeliness
Facilities Cooling and Heating have been praised for their prompt and reliable service, with many reviewers mentioning that they arrived on time and completed jobs efficiently. Ryan and his team have been commended for their quick responses, even during busy periods, and for being able to fit in urgent appointments.
Professionalism and Communication
The company has been highly praised for their professionalism, with reviewers mentioning that the team explained issues clearly, provided thorough quotes, and kept them informed throughout the process. The staff have been described as friendly, efficient, and honest.
Quality of Work
Facilities Cooling and Heating have been praised for their high-quality work, with reviewers mentioning that they have completed jobs to a high standard, provided excellent installation services, and even went above and beyond expectations.
Recommendations
Many reviewers have highly recommended Facilities Cooling and Heating, stating that they would use them again and recommend them to others. Several reviewers have mentioned that they have already referred friends and family to the company.
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