Business Details
37 Years
experience
Emergency
services
Trusted HVAC Solutions in Brisbane
Established in 1989, Chill Factor has evolved from a small backyard operation to a trusted provider of refrigeration and air conditioning solutions across Southeast Queensland. Our team of qualified technicians brings over two decades of combined experience in installation, maintenance, and emergency repair services for residential, commercial, and marine applications. We prioritise customer satisfaction through 24/7 emergency response, preventative maintenance programs, and tailored system design that balances energy efficiency with performance.Our commitment to quality is underscored by partnerships with leading manufacturers like ActronAir, and our workmanship carries a 100% guarantee. With service areas spanning Brisbane, Gold Coast, and Sunshine Coast, we combine the agility of a local business with the capability to handle projects of any scale.
Services
Domestic Air Conditioning
Commercial Air Conditioning
Commercial Refrigeration
Marine Air Conditioning
Preventative Maintenance
Details
- Year established: 1989
Highlights and features
- 20+ years of combined experience in HVAC and refrigeration
- 24/7 emergency response with same-day service guarantee
- Fully qualified technicians with industry certifications
- Preventative maintenance programs to extend equipment lifespan
- Competitive rates with transparent pricing structures
Associations and certifications
- QBSA Act Lic No. 1216815
- ARC AUTH NO 28534
Services
Commercial Air Conditioning
Design, installation, and maintenance of commercial air conditioning systems including ducted reverse cycle, rooftop packaged, and split ducted units. Our solutions optimise energy efficiency while ensuring year-round comfort for staff and customers. We service all major brands and provide 24/7 emergency repairs to minimise business disruption.
Commercial Refrigeration
Comprehensive refrigeration services for supermarkets, restaurants, and industrial facilities. We handle cold rooms, process chillers, and display units with preventative maintenance programs to prevent stock loss. Our 24/7 emergency service ensures critical temperature control systems remain operational, protecting your inventory and compliance standards.
Domestic Air Conditioning
Residential air conditioning solutions including split systems and ducted reverse cycle installations. We offer obligation-free quotes and expert advice on energy-efficient systems tailored to home size and usage patterns. Our ActronAir partnerships provide extended warranties and guaranteed workmanship for homeowner peace of mind.
Marine Air Conditioning
Specialised marine HVAC systems for yachts and commercial vessels. Our services include custom design, installation, and maintenance of split systems and stow-away units. We combine marine refrigeration expertise with outboard motor repair capabilities for comprehensive onboard climate solutions.
Preventative Maintenance
Customised maintenance programs for HVAC and refrigeration systems to prevent breakdowns and extend equipment lifespan. Services include seasonal inspections, refrigerant checks, and compliance testing. Our VIP packages offer priority response and cost-saving service agreements tailored to business needs.
People
Damien Payne
Director
With over 20 years in the HVAC industry, Damien leads Chill Factor's team of qualified technicians. He established the company in 1989 and has grown it into a multi-regional service provider while maintaining hands-on involvement in client relationships and technical operations.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency response for commercial refrigeration and air conditioning breakdowns across Southeast Queensland.
What areas do you service?
We cover Brisbane, Gold Coast, Sunshine Coast, Ipswich, Redcliffe, Logan City, and Caboolture regions.
Are your technicians qualified?
All our technicians hold recognised trade qualifications and maintain up-to-date certifications in refrigeration and air conditioning.
Do you service residential properties?
Yes, we offer domestic air conditioning installation and maintenance services alongside our commercial and marine HVAC solutions.
Can you help with food safety compliance?
We specialise in refrigeration systems that meet Eat Safe Brisbane requirements, ensuring your food storage meets health and safety standards.
Do you offer maintenance contracts?
Yes, we provide custom preventative maintenance programs with flexible payment options to suit business budgets and operational needs.
