Experience the difference in healthcare with us!
At Ropes Crossing Medical Practice, we are dedicated to providing the highest standards of care to our patients. Our mission is to provide comprehensive and comprehensive range of medical services to our patients, with the latest technology and a team of experienced and dedicated doctors.
Our Practice
Ropes Crossing Medical Practice is a family-owned and operated practice that is open six days a week, with extended hours on weekdays and Saturday. We provide 24/7 after-hours service to all our patients at no extra cost. As an AGPAL accredited teaching practice, our doctors use the latest technology to give you the best possible care and attention.
Our Services
We offer a comprehensive range of medical services, including women's health, men's health, children's health, and mental health. Our services also include ECG-heart checks, diabetic care, immunisation and travel vaccine, home visits, work cover, skin check-ups, minor surgery, and spirometry. We also have a pathology collection centre on site, operated by Australian Clinical Labs.
Our Values
At Ropes Crossing Medical Practice, we value our patients and strive to provide them with the highest standards of care. We believe in being approachable, empathetic, and understanding, and we take the time to listen to our patients' concerns and address their needs. We are committed to providing comprehensive care to our patients, and we work closely with other healthcare providers to ensure that our patients receive the best possible care.
Meet Our Team
Our team of experienced and dedicated doctors, including Dr. Rowshon Jahan, Dr. Pushpika Jayatillake, and Dr. Ravneet Kaur, are committed to providing the highest standards of care to our patients. Our doctors are all bulk-billed, which means that you won't have to pay out-of-pocket expenses for your consultations.
Receptionist Issues
Several reviewers had negative experiences with the receptionist, citing unprofessional behavior, lack of attention to detail, and poor customer service. Some reviewers mentioned that the receptionist was on a personal call while patients were waiting, and others reported being hung up on or dismissed.
Long Wait Times and Unavailability of Doctors
Reviewers also complained about long wait times and the unavailability of doctors, even for urgent cases. Some mentioned that they were told to call back the next day for an appointment, only to be told that the centre was fully booked.
Poor Communication and Organization
There were several instances of poor communication and organization, with reviewers reporting lost paperwork, incorrect information, and a general lack of follow-through.
Positive Experiences
On the other hand, some reviewers had positive experiences with the medical centre, praising the kindness and patience of certain staff members, including front desk staff Eva and the pathology person.
Mixed Reviews
Some reviewers had mixed experiences, citing courteous and helpful doctors, but rude and abrupt receptionists.
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