Making everyday living - easy!
Auguste is a beloved Australian fashion brand renowned for its effortless and stylish ensembles. Founded on the principles of sustainability, quality, and inclusivity, we design clothes that empower women to embrace their individuality and feel confident in their own skin.
Our Vision
Our vision is to be a sustainable fashion destination, offering curated collections that celebrate individuality and inspire personal style. We prioritize ethical practices and use sustainable materials whenever possible, ensuring that our fashion footprint is minimal.
Our Services
Auguste offers a comprehensive range of services to cater to the diverse needs of our customers.
Product Discovery and Inspiration
- Detailed product pages with comprehensive information and high-quality images.
- Inspirational content through curated edit pages featuring seasonal trends, styling tips, and outfit ideas.
- Regular new arrivals and trend updates to keep you informed of the latest fashion trends.
Customer Support and Guidance
- Dedicated customer service team to assist you with inquiries and provide personalized recommendations.
- Size and style guides to ensure the perfect fit and aesthetic.
- Easy online returns and exchanges for your convenience.
Sustainable Fashion Practices
- Commitment to responsible manufacturing processes and reducing environmental impact.
- Transparency in material sourcing and ethical labour practices.
- Ongoing initiatives to promote forest regeneration and environmental conservation.
Exceptional Customer Experience
- Seamless online shopping with secure payment options.
- Free express shipping on orders over $150.
- Easy and flexible returns and exchange policies.
Conclusion
Auguste is more than just a fashion brand. We are a community of passionate individuals who believe in the power of fashion to inspire confidence, empower women, and create lasting memories. Join us on our journey to discover effortless style and sustainable fashion that resonates with your unique spirit.
Customer Service Experiences
- Exceptional Service: Some customers, like Lodestone Bw, Janine Woolven, and Bianka Barrett, had exceptional experiences with the customer service at Auguste. They appreciated the dedication and effort put in by staff members like Jess, who always went above and beyond to ensure customer satisfaction.
- Local Concerns: Janine Woolven had a less than ideal experience with the brand's customer service. She felt that her local size exchange was not handled well, and she was told to sell her purchase on Marketplace instead. This experience left her feeling disappointed and unvalued as a local customer.
Product Quality and Design
- Stunning Clothing: Customers like Andrea Clark, Annie Murray-Parkes, Zoe Cross, and Kristy Robinson were impressed by the beautiful clothing offered by Auguste. They found the garments to be wonderfully designed and made to a high standard, with a focus on sustainability and ethical practices.
- Unique and Caring Label: Auguste is seen as a caring and sustainable brand, with customers appreciating the effort put into creating ethically conscious clothing. Kristy Robinson, in particular, loved the brand's focus on sustainability and the super cute scrunchies they offer.
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