Your catering solution, delivered
Lawrence Dry Cleaners is a proud, established family business that has been serving the Sydney community for almost a century. Our unwavering commitment to delivering quality and attention to detail in every job has earned us a reputation as Sydney's number one laundry company. We provide both rental and laundry services to a wide range of market sectors, ensuring the highest standards of quality and customer service.
Our philosophy is simple - to provide first-class laundry and dry cleaning services to corporates, commercial businesses and the community at large through our retail division. We have built our reputation on looking after our customers and take great pride in maintaining the highest standards of quality and customer service.
Why Choose Us?
With over 80 years of experience, Lawrence Dry Cleaners offers a level of expertise and knowledge that is unmatched. Our pick-up and delivery service is designed for your convenience, while our certification to AS/NZS ISO 9001: 2015 since 2003 ensures that we uphold the highest standards of quality and service.
We are proud to be a supplier to leading hotel chains, providing commercial laundry and dry cleaning services to a wide range of corporate and commercial clients. Our investment in the latest Pulse Flow laundry technology and our 'five ticks' accreditation guarantees perfect linen, first time, every time, on time.
Commercial Laundry & Dry Cleaning
Lawrence Dry Cleaners provides first-class laundry services to a wide range of corporate and commercial clients. Our commercial services include laundry and dry cleaning of staff uniforms, chefs uniforms, and general workwear garments. We have been providing commercial laundry services to The Star Casino and its 5-star hotels and the Accor Group's 3, 4 & 5 star hotels for over two decades.
Restaurant & Catering
We deliver the best high-quality linen hire and laundering services so you can focus on your cuisine and hospitality. Our services help you create a welcoming and professional environment for your customers, ensuring that you always get a 5-star review.
Hotels & Accommodation
At Lawrence Dry Cleaners, we understand the importance of providing your guests with only the best linen and towelling. We are here to ensure that you always deliver a 5-star experience, welcoming each guest with impeccable linen and towelling.
Rentals
Why buy when you can hire? Linen and uniform hire and rental make a lot of sense. We supply it and clean it for you, so you can focus on running your business.
Clubs & Event Venues
We provide everything you need to ensure your event space is pristine and perfect for your customers special day. From tablecloths and napkins to uniforms and more, we have you covered.
Workwear & Uniforms
We have an extensive range of workwear and uniforms for every workplace and will help you keep them pristine. Our services ensure that your staff always look their best, reflecting positively on your business.
Quality of Service
The service provided by the business is of very poor quality. Several customers reported that their items were damaged beyond repair, such as a new designer dress that was ruined and a jacket that was ironed so hard it left permanent marks.
Customer Service
The customer service provided by the staff was described as rude and unhelpful. When customers brought their concerns to the staff, they were met with dismissal and blame-shifting. The staff refused to take responsibility for the damage caused and would not provide compensation for the ruined items.
Professionalism
The professionalism of the business was lacking, with customers reporting careless and unprofessional work. One customer mentioned that a 4-year-old could have done a better job. The business did not follow through on its promises, and the staff was not knowledgeable about the services they provided.
Location and Convenience
The location of the business was convenient for some customers, but the poor quality of service and rude staff made it not worth the visit.
Overall
The overall experience of the customers was negative, with several customers expressing disappointment and frustration with the service provided. There were a few positive comments about the staff being pleasant and the service being efficient, but these were greatly outweighed by the negative experiences.
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