Let us take you on a journey of a lifetime!
At Southlands Travel & Cruise, we pride ourselves on providing exceptional service and expertise to our clients. Our team of travel consultants are passionate and dedicated, with many years of experience in the travel industry. We understand the importance of careful planning to ensure that our clients get the best out of their travel experience.
Our History
Southlands Travel & Cruise has been trading as a family-owned business since 1996, initially as Southlands Travel and then Jetset Southlands in Mawson, ACT. We have a long history of providing professional and attentive service to our clients, and we are committed to continuing this tradition.
Our Services
We offer a wide range of travel services, including package holidays, flights, accommodation, insurance, and visa arrangements. Our team is experienced in planning specialty group travel, both domestic and international, as well as tailor-made itineraries to suit our clients' individual needs. We are also members of Cruiseco, which enables us to offer an extensive range of unique themed cruises, exclusive charters, and special offers.
Our Accreditations
We are accredited by IATA and AFTA/ATAS, and are a partner in the Charter for Safe Travel, which is a joint initiative between the Department of Foreign Affairs and Trade (DFAT) and the Australian Travel Industry. This charter recognizes our shared commitment to assisting Australians to travel safely.
Our Commitment
At Southlands Travel & Cruise, we are committed to providing our clients with the best possible travel experience. We do this by sharing our expertise and personal recommendations, and by offering a range of travel options to suit every need and budget. We look forward to welcoming new clients to our office and working with them to create unforgettable travel experiences.
Overview of Southland's Travel Agency
Southland's Travel Agency has received overwhelmingly positive reviews from its customers. The staff, particularly Jenny Greenwood, Cathy, and the other consultants, have been praised for their helpfulness, friendliness, and exceptional service.
Customer Satisfaction
The agency has been commended for its problem-solving approach and ability to cater to the needs of its clients. Customers appreciate the personal touch provided by the staff, which sets them apart from other travel agencies.
Service Quality
The staff at Southland's Travel Agency have consistently delivered outstanding service, making customers feel part of their team. They have been described as "awesome" and "fantastic" by reviewers. Their commitment to ensuring a smooth travel experience, even in the face of changes, has earned them high praise.
Client Feedback
Customers have highlighted the agency's staff as the main reason for their satisfaction. They appreciate the up-front, personal service provided and the effort made to understand their needs and preferences.
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