Exceptional Patient Experience
Hunters Hill Medical Practice (HHMP) is a fully accredited clinic that has been providing exceptional healthcare services to the community since 1860. Our mission is to deliver high-quality healthcare with an emphasis on preventative medicine and a holistic patient-centred approach. We believe that the road to optimal health and wellbeing involves treating the whole person, taking into account the various factors that can impact their health. Our dedicated team of independent medical practitioners is committed to understanding each patient's unique needs and creating tailored treatment plans to achieve the best possible outcomes.
A Range of Healthcare Services at HHMP
At HHMP, we bring together multiple independent services to enhance and simplify your lifelong healthcare journey. Our broad range of healthcare services include:
1. *Aged Care Admission: Our healthcare professionals provide comprehensive geriatric assessments and coordinated care for elderly patients, enabling them to age gracefully and maintain their independence.
2. *Audiology*: Our accredited audiologists offer comprehensive hearing evaluations, tinnitus management, and fitting of hearing aids.
3. *Childhood Checks & Vaccination*: Our general practitioners provide early childhood checks, vaccinations, and ongoing assessments to ensure a healthy start for your child.
4. *Chronic Disease Management*: Our healthcare team offers evidence-based, patient-centred care for patients with chronic diseases, such as diabetes, heart disease, and asthma.
5. *Dietitian*: Our experienced dietitians provide personalised nutrition advice and support to help patients manage their health and achieve their goals.
6. *Emergency services*: Our general practitioners are skilled in managing non-serious emergency situations and are available for after-hours consultations.
7. *General Practitioners*: Our highly skilled general practitioners provide comprehensive healthcare services, from preventative care to management of acute and chronic conditions.
8. *Home Visits*: For patients who are unable to visit the practice, we offer home visits by our registered nurses and general practitioners.
9. *Pathology Collection*: Our on-site pathology collection services enable patients to have their tests taken care of with ease and convenience.
10. *Physiotherapy*: Our experienced physiotherapists provide assessment, treatment, and rehabilitation for patients with various musculoskeletal conditions.
11. *Psychology*: Our clinical psychologists offer evidence-based treatment and support for adults and children experiencing mental health issues.
12. *Skin Cancer Checks & Excisions*: Our skilled general practitioners and specialists provide comprehensive skin checks and excisions for suspected skin cancers.
13. *Specialists*: HHMP hosts multiple visiting specialists, including breast and general surgeons, cardiologists, endocrinologists, gynaecologists, gastroenterologists, geriatricians, nephrologists (renal), orthopaedic surgeons, paediatricians, plastic surgeons, respiratory physicians, and vascular surgeons.
14. *Speech Pathology*: Our certified speech pathologists provide assessment, therapy, and support for patients experiencing communication, speech, language, and swallowing difficulties.
15. *Travel Medicine*: Our general practitioners provide pre-travel health advice, vaccinations, and medications to protect patients while travelling.
Creating an Exceptional Patient Experience
At HHMP, we strive to create an exceptional patient experience by fostering a collaborative approach to healthcare. Our general practitioners work closely with on-site medical specialists, allied health professionals, nurses, pathology collection, and support staff. This collaboration enables patients to make informed decisions and play an active role in their recovery. We are committed to providing a comfortable and inviting waiting area, comfortable consultation rooms, a state-of-the-art treatment room, and the latest medical technology. Our facilities provide a supportive environment for doctors to treat most conditions, including injuries and non-serious emergency situations.
Exceptional Service and Facilities
The reviews highlight the exceptional service and facilities offered by the medical practice. Patients praise the friendly, approachable, and caring doctors and nurses, as well as the efficient and organized vaccination centre. The clinic's attention to detail, cleanliness, and modern facilities are also commended.
Personal Touch and Professionalism
The reviews suggest that the doctors and staff at the practice take the time to listen to patients and provide personalized care. Patients feel comfortable and informed throughout their appointments, and the staff are always professional and friendly. The practice's ability to cater to complex health needs and offer additional services is also praised.
Widespread Praise for COVID Vaccination Experience
Many patients highlight the smooth and efficient experience of receiving the COVID vaccine at the practice. The vaccination centre is praised for its efficiency, and the staff are commended for their friendly and knowledgeable approach.
Emotional Appreciation from a Former Employee
One review stands out, not for its clinical details, but for its emotional appreciation from a former employee. Ruby Gale expresses her gratitude for the extraordinary work done by everyone behind the scenes, describing it as the best place she has ever worked at.
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