Experience the ultimate ski-in, ski-out snow holiday getaway
At Arlberg House, we pride ourselves on providing the ultimate snow holiday experience for our guests. With a rich history dating back to the 1950s, our humble beginnings as a ski club have evolved into a comprehensive resort that offers the ultimate in comfort, convenience, and leisure. Situated at the top of Summit Road in the heart of Mt Buller Ski Resort, our location is unmatched, providing ski-in, ski-out access to two prominent ski runs, Bourke Street and Shakey Knees.
Accommodation
Our 45 rooms, including a mix of 1, 2, and 3-bedroom apartments, studio apartments, and deluxe hotel rooms, cater to groups of all sizes. With its prime location, you'll be just moments away from the slopes, allowing you to easily access the snow-covered peaks of Mt Buller. Enjoy the comfort and convenience of our accommodation, equipped with all the amenities you'll need to truly unwind and make the most of your snow-filled getaway.
Food & Drink
At Arlberg House, we understand the importance of refueling and rejuvenating between skiing and snowboarding adventures. That's why we offer a range of dining and drinking options to satisfy your cravings. Woody's Cafe, located within our premises, serves delicious breakfast and brunch options, while The Wood Room provides an intimate setting for lunch and dinner. The Front Bar is the perfect spot for a quick lunch or a relaxing evening with friends, and Le Roof, our rooftop bar, offers stunning views and an unforgettable experience. Our culinary team has carefully crafted menus to ensure that every meal is a memorable one.
Ski Rentals
At Arlberg House, we recognize the importance of having the right gear to ensure an unforgettable snow holiday experience. Our in-house ski and snowboard hire services cater to all ages and skill levels, providing a hassle-free experience for our guests. With a wide range of equipment available, you can trust that we'll have the perfect fit for you. Whether you're a seasoned skier or a beginner, our friendly staff will be more than happy to assist you in finding the right gear.
Hotel Amenities
As a valued guest at Arlberg House, you'll have access to a range of amenities designed to make your stay with us as comfortable and enjoyable as possible. From free Wi-Fi to a complimentary continental breakfast, we've thought of everything to ensure your stay is nothing short of exceptional. Our guests also enjoy the convenience of in-room amenities such as a bar with pool tables and darts, as well as intimate settings for relaxation and refreshment.
Ski-in, Ski-out Access
Embracing the thrill of the snow and the convenience of being mere steps away from the slopes, Arlberg House offers the ultimate ski-in, ski-out experience. Imagine being able to easily access the snow-covered peaks of Mt Buller without the hassle of transportation concerns.
Mt Buller Snow Guarantee
We understand the uncertainty that often accompanies booking a snow holiday. That's why we're proud to offer the Mt Buller Snow Guarantee, ensuring that you can book your snow holiday with confidence. In the unlikely event that insufficient snow cover means that certain lifts are not operating, you can change your booking or cancel for a full refund.
Hotel Experience
Overall Satisfaction
The reviews are mixed, with some guests having a fantastic stay and others experiencing poor service and subpar amenities.
Positive Comments
Staff and Service
Many guests praised the friendly and professional staff, who went above and beyond to make their stay enjoyable. The staff's enthusiasm and enjoyment of their jobs were particularly noted.
Location and Amenities
The hotel's prime location on Mount Buller, with ski-in/ski-out access, was a major drawcard for many guests. The ski hire facility within the hotel was also highly praised.
Food and Restaurant
Some guests raved about the hotel's restaurant, citing wholesome and well-cooked meals that hit the spot after a day on the slopes. The chef was also commended for being accommodating to guests' requests.
Negative Comments
Service Issues
Several guests reported poor service, including rude staff, unclean rooms, and lack of basic amenities like cutlery and toiletries. Some guests felt overcharged for subpar food and service.
Room Conditions
Some guests were unhappy with the condition of their rooms, citing issues with cleanliness, comfort, and equipment.
Value for Money
Several guests felt that the hotel was overpriced for what it offered, with some citing better value for money at other establishments on the mountain.
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