Relax, Rejuvenate, and Reconnect in the Heart of the Alps
Welcome to the Mt Buller Chalet Hotel & Suites, a luxurious boutique hotel located in the heart of the charming village of Mt Buller. Our hotel is perfectly situated to provide easy access to the pristine mountains, beautiful valleys, and the Delatite Valley, offering breathtaking views that will leave you in awe.
As you step into our cosy hotel, you'll feel the warmth and hospitality that our staff is renowned for. Our experienced team takes pride in providing exceptional service, ensuring that every guest feels like they're part of the family.
Our Services
We understand that every guest has unique preferences and needs. That's why we offer a diverse range of services to cater to your every whim. From our stylishly designed rooms and suites to our restaurant, bar, and recreational facilities, we've thought of everything to make your stay with us truly unforgettable.
Hotel Facilities
Our luxurious hotel offers an array of facilities to make your stay with us comfortable and enjoyable. These include:
- In-house bar and dining options, including the exclusive Black Cockatoo restaurant and the bustling Birdcage Bar & Restaurant
- Spa, steam room, and sauna for ultimate relaxation
- Indoor heated swimming pool and a well-equipped gym, perfect for a pre-dawn workout
Dining
Indulge in a culinary journey at our hotel, with an emphasis on quality and freshness. Our chefs use only the best local ingredients to create mouth-watering dishes that will delight your taste buds. From fine dining to casual eats, our menus cater to a wide range of tastes and preferences.
Accommodation
Our hotel offers a variety of rooms and suites, each designed to provide the ultimate comfort and luxury. From cosy studios to spacious suites, our accommodation options cater to couples, families, and solo travellers alike. Each room is equipped with luxurious amenities, ensuring that you'll feel right at home.
Room Options
We offer a range of rooms and suites that cater to different needs and preferences. Some of our room options include:
- Summit Suite: A luxurious penthouse apartment with stunning views of the Delatite Valley
- Shakey Knees Suite: A spacious executive suite with a central location and plenty of amenities
- King Room: A comfortable room with a king-size bed and a Sofa, perfect for couples
- Wombat Studio: A charming studio room with a kitchenette and a private bathroom
- Howqua Suite: A spacious suite with a king-size bed and stunning views of the surrounding valleys
Conclusion
At the Mt Buller Chalet Hotel & Suites, we're committed to providing exceptional service, luxurious accommodations, and unforgettable experiences. Whether you're looking for a relaxing getaway or an adventure-filled holiday, our hotel is the perfect base from which to explore the beautiful region of Mt Buller.
Contact Us
Reservations: reservations@bullerholidays.com.au
Phone: 1800 810 200
Location and Services
The reviews highlight the importance of location, with many guests praising the hotel's proximity to skiing and other activities. The hotel offers various services, including a swimming pool, gym, hair salon, and a restaurant.
Cleanliness and Maintenance
Several guests have expressed disappointment with the cleanliness and maintenance of the rooms. Problems reported include dirty curtains, dusty surfaces, and broken appliances. The bathroom facilities have also been criticized, with issues such as exhausted fans, short shower curtains, and poor showerhead performance.
Car Parking and Servicing
Guests have expressed frustration with the lack of car parking guarantees and the poor servicing of rooms. Some rooms were not serviced during their stay, and guests had to accumulate waste in their rooms.
Value for Money
Many guests have expressed disappointment with the high prices of the hotel, particularly during peak season. Some guests felt that the quality of the room did not justify the cost.
Broken Equipment and Furniture
Several guests have reported issues with broken equipment and furniture, including non-functional microwaves, fridges, and coffee machines.
Staff and Customer Service
Some guests have praised the friendly and responsive staff, while others have reported poor customer service, including understaffing and a lack of helpfulness.
Breakfast and Amenities
Guests have expressed disappointment with the limited breakfast options and the lack of a free breakfast service. Some guests felt that the hotel's pricing did not justify the limited amenities.
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