Business Details
18 Years
experience
Emergency
services
Gold Coast Pool Cleaning & Maintenance Experts
Platinum Pool Care has been delivering professional pool services on the Gold Coast since 2008. Our team of certified technicians combines over 25 years of industry experience with cutting-edge technology to ensure seamless service delivery, from initial contact to post-service follow-up. We specialize in residential and commercial pool cleaning, maintenance, and equipment repairs, using state-of-the-art systems like GPS tracking and real-time scheduling to enhance customer transparency.Backed by partnerships with leading brands such as VortexPool and AstralPool, we offer comprehensive warranties and competitive pricing. Locally owned and operated, we prioritize personalized service, rapid response times, and a commitment to exceeding customer expectations through meticulous attention to detail and ongoing staff training.
Services
Pool Cleaning
Pool Maintenance
Pool Repairs
Equipment Installation
Commercial Pool Services
Leak Detection
Emergency Repairs
Water Testing
Pool Renovations
Equipment Sales
Details
- Year established: 2008
Highlights and features
- Experienced and certified pool technicians with over 25 years of industry expertise
- Backed by quality brands with second-to-none warranty support
- State-of-the-art service systems for real-time updates and scheduling
- Locally owned and operated with rapid response times across the Gold Coast
- Comprehensive commercial pool compliance and maintenance programs
Associations and certifications
- SPASA Queensland
What people say
Professional and efficient job
Rapid response times
Competitive pricing
Thorough leak detection
Personalized service
Services
Pool Cleaning
Our pool cleaning services ensure your pool remains sparkling clean with regular or casual visits. We offer weekly, fortnightly, or 4-weekly options, including scrubbing, scooping, and chemical balancing. Our technicians use advanced tools to maintain water quality and hygiene. Customers appreciate our punctuality, transparency, and tailored solutions for saltwater, freshwater, and mineral pools.
Pool Repairs
We specialize in onsite and workshop pool equipment repairs, including pumps, chlorinators, and heaters. Our licensed technicians carry common spare parts for rapid fixes, while complex issues are handled in our electrical repair workshop. Services include warranty, insurance, and commercial repairs. Customers highlight our promptness, expertise, and competitive pricing for resolving equipment failures.
Commercial Pool Services
Tailored solutions for commercial pools, including daily or weekly maintenance, compliance testing, and emergency repairs. We ensure adherence to council regulations and work-safe guidelines with detailed reporting. Our rapid-response team supports resorts and complexes. Clients praise our reliability, regulatory knowledge, and 24/7 availability for urgent issues.
Leak Detection
Advanced leak detection services identify and repair pool leaks using specialized equipment. We isolate issues through preliminary tests before executing repairs. Services cover residential and commercial properties, with insurance and warranty options available. Customers commend our thoroughness, technical skill, and cost-effective solutions for preventing water damage.
Equipment Installation
We supply and install all major pool equipment brands, including pumps, filters, and sanitizers. Our technicians ensure proper setup and integration with existing systems. Services include residential and commercial installations, with support for energy-efficient models. Clients value our product knowledge, competitive pricing, and post-installation support for long-term performance.
People
Jade
Owner Operator
With over 25 years in the pool industry, Jade has led Platinum Pool Care since its 2008 founding. Passionate about pool excellence, he ensures every service meets rigorous standards while maintaining a customer-first approach.
Steve
Pool Technician
Steve specializes in pool health checks and equipment diagnostics. Customers praise his punctuality, technical expertise, and clear communication during service visits across the Gold Coast.
Josh
Service Technician
Josh delivers onsite pool services with attention to detail, offering practical advice for seasonal preparation. His friendly demeanor and problem-solving skills have earned strong client feedback.
Questions
What areas do you service?
We cover all Gold Coast suburbs from Coolangatta to Coomera, including Burleigh Heads, Surfers Paradise, Robina, and Mudgeeraba.
Do you offer emergency pool repairs?
Yes, our rapid-response team provides urgent repairs for pool equipment breakdowns during operating hours.
Are your technicians certified?
All technicians are certified and trained in pool maintenance, safety standards, and equipment repairs.
What payment methods do you accept?
We accept major credit cards and bank transfers. Specific payment options are confirmed during booking.
Do you service commercial pools?
Yes, we offer tailored maintenance, compliance testing, and emergency repairs for commercial properties.
Can you install pool equipment?
We supply and install all major pool equipment brands, including pumps, filters, and sanitizers.
