Business Details
22 Years
experience
Business Telecommunications Solutions in Melbourne
Established in 2004, Roctel Communications has grown into a trusted provider of business communication solutions across Australia. Our unwavering focus on the business market has enabled us to deliver reliable, innovative services tailored to meet the evolving needs of small to large enterprises. With expertise in voice, mobile, data, and hosting solutions, we combine cutting-edge technology with Australian-based support to ensure seamless operations for our clients. Our partnerships with leading network providers position us to adapt to industry changes, guaranteeing future-ready solutions.From ADSL2+ with market-leading SLAs to advanced VoIP systems, we prioritize service excellence and client satisfaction. Our teams deep understanding of business challenges drives continuous innovation, reflected in our expanding product roadmap. We are committed to transparency, technical proficiency, and delivering value through customized communication strategies that empower businesses to thrive.
Services
Fibre Internet
Office Phones
Mobile Phones
VoIP/Hosted PBX
ADSL & NBN
SIP Trunks
Website Creation
Unified Communications
ISDN Services
Business Grade VoIP
Details
- Year established: 2004
Highlights and features
- We are industry leaders in next generation phone services
- Our solutions are tailored to meet the needs of businesses of all sizes
- We offer market-leading Service Level Agreements
- We partner with Australia's largest network providers
- Our services are supported by Australian-based experts
Services
Fibre Internet
Roctel Communications's fibre internet delivers gigabit-speed connectivity for businesses requiring reliable, high-capacity data transmission. Designed for bandwidth-intensive operations, this service ensures low-latency performance for cloud applications, video conferencing, and large-scale data transfers. Backed by network redundancy and 24/7 monitoring, it guarantees uninterrupted connectivity for mission-critical business functions.
VoIP/Hosted PBX
Our VoIP and Hosted PBX solutions integrate traditional telephony with modern communication tools. Features include auto-attendants, call routing, voicemail-to-email, and mobile app integration. Designed for scalability, these systems support businesses from single users to enterprise-level operations while reducing infrastructure costs and enabling remote workforce connectivity.
Mobile Phones
Tailored mobile solutions combine cost-efficiency with functionality for business users. Plans include data allowances, international roaming options, and device management tools. Integration with office phone systems enables seamless call handover between mobile and desk phones, ensuring continuous communication across work environments.
Website Creation
Our automated website builder creates professional business websites without requiring technical expertise. Features include customizable templates, SEO optimization, and mobile-responsive design. Priced at less than $20/month, this service provides essential digital presence tools with integrated hosting and security updates.
ISDN Services
Roctel Communications's ISDN2 and ISDN10/20/30 services offer reliable digital communication for businesses requiring multiple voice and data channels. These solutions support concurrent calls, fax lines, and data transmission over a single connection. Ideal for organizations needing dedicated lines with guaranteed bandwidth and superior call quality.
Questions
What business internet solutions does Roctel Communications offer?
We provide fibre optic, NBN, and ADSL2+ internet services with speeds up to 1Gbps, designed for businesses requiring reliable connectivity.
Do you offer hosted phone systems for small businesses?
Yes, our VoIP/Hosted PBX solutions scale from single-user setups to enterprise systems with advanced call management features.
How quickly can I get fibre internet installed?
Installation timelines vary by location, but we typically connect new premises within 5-10 business days after order confirmation.
Are there contract lock-in periods for your services?
We offer flexible contract terms, including month-to-month options for most services to accommodate business needs.
What support options are available for business customers?
Australian-based technical support is available during business hours, with priority assistance for critical service issues.
