Advantage Communications & Marketing

A proven track record in professional telephone communication and marketing solutions

Advantage Communications & Marketing, established in 1989, is a leading provider of telephone communication and marketing services to businesses and government agencies in Western Australia and across Australia. We work collaboratively with clients to understand their unique needs and develop tailored telemarketing programs that achieve their specific goals.

Our Services

We offer a comprehensive suite of services designed to empower businesses and enhance their market presence through:

Telemarketing & Lead Generation

• Custom-designed telemarketing campaigns tailored to your industry and objectives.
• Scriptwriting and training programs to ensure effective communication.
• Scheduling flexibility to fit your operational hours.
• Thorough reporting and data tracking for transparent performance analysis.

Market Research & Analysis

• Mystery shopping services to assess customer satisfaction and identify areas for improvement.
• Comprehensive surveys and market analysis to provide valuable insights and competitive analysis.

Customer Engagement & Database Management

• Database creation and management services to organize and maximize your customer data.
• Outsourced telemarketing to supplement your existing campaigns or fill specific needs.

Additional offerings

• Direct mail follow-up
• Event marketing
• Stakeholder communication management

Experience and Expertise

At Advantage, we understand the importance of using experienced and skilled professionals. Our team members are handpicked for their exceptional communication, interpersonal, and technical skills. We are also committed to upholding the highest ethical standards and adhering to industry regulations.

A dedication to client success

Our primary focus is on building strong client relationships and delivering exceptional results. We prioritize open communication, transparency, and regular reporting to ensure client satisfaction. We are dedicated to exceeding expectations and becoming trusted partners in your success.