Enabling independence for a fulfilling life
At RDNS Your Choice HomeCare, we are passionate about delivering reliable, high-quality aged care, disability support, and other home services that enable our clients to live independently in their own homes. Our team of professional and compassionate carers provides individually tailored support to our clients, promoting independence, personal care, and a fulfilling life.
Our Mission
Our mission is to serve the best interests of the community and become a centralised platform for your service needs. We aim to be the people's choice for home care, connecting clients with the most suitable care workers who are qualified, experienced, and caring.
Our Services
We offer a range of services designed to support individuals and families of all ages and backgrounds. Our aged care services include domestic assistance, dementia care, personal care, and respite care. We also provide ability support services, promoting independence and personal care for people receiving assistance through the National Disability Insurance Scheme (NDIS). Additionally, we offer home services, including one-off, short-term, and long-term support, to help individuals and families achieve their goals.
Our Approach
Our approach is built around responsiveness, flexibility, and quality care. We respond quickly to service requests, whether it's for emergency support or adapting to changes in individual requirements. We understand that circumstances may change, and we provide once-off support or options to increase or decrease services as needed. We listen to our clients and their carers, acknowledging and responding to their needs to provide great outcomes. We spend time recruiting the right people to ensure our clients and their families receive consistently high care and support.
Our Team
Our team is made up of passionate and professional individuals who work with our clients and carers to achieve their goals. We have a team of carers who can speak with clients in over 20 languages, and they have relevant qualifications in aged care, disability, and individual support, first aid, and CPR. We are always looking for talented new team members who share our values and passion for delivering high-quality care and support.
Summary of Reviews
The reviews highlight significant issues with the service provided by the agency. The care worker failed to adhere to the initial schedule, causing inconvenience and disruption to the family's arrangements. There were also communication breakdowns, with the agency not responding to phone calls. This has led to a very poor experience for the family.
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