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Your Trusted Opticians for Eye Care and Eyewear
The Optical Superstore has been dedicated to providing comprehensive eye care and premium eyewear solutions since its establishment. Our team of independently operating optometrists delivers thorough eye examinations, with most services bulk billed through Medicare to ensure accessibility for all patients. We pride ourselves on offering an extensive selection of glasses, contact lenses, and safety eyewear at competitive prices, supported by a commitment to exceptional customer service. Our experienced professionals prioritize patient needs over sales targets, ensuring personalized care tailored to individual vision requirements. With locations across Australia, we combine advanced diagnostic technology with a customer-centric approach to address both routine and specialized optical needs.

Our dedication to community health is reflected in our flexible payment options, including acceptance of all major health funds through HICAPS. From urgent repairs to virtual try-on services, we strive to make eye care convenient and accessible. Customer testimonials consistently highlight our staff's expertise, patience, and genuine commitment to client satisfaction. We maintain transparency in all operations, providing itemized receipts and clear explanations of prescriptions and lens options. Our partnerships with leading lens manufacturers ensure access to cutting-edge vision correction technologies while maintaining affordability.
Services
Eye Tests Prescription Glasses Contact Lenses Safety Eyewear Frame Repairs Virtual Try-On Lens Replacement Children's Eyewear Senior Vision Care Digital Eye Strain Solutions
Highlights and features
  • Bulk-billed eye tests available through Medicare
  • Extensive range of glasses from $58 to $158
  • Independent optometrists with no sales targets
  • Free frame adjustments and repairs
  • Virtual try-on technology for perfect fit
What people say
Excellent service Friendly staff Quick repairs Competitive prices Knowledgeable optometrists
Services
Eye Tests
Comprehensive eye examinations conducted by independent optometrists. Most tests bulk billed through Medicare. Includes digital retinal scans and prescription updates. Available for all ages with specialized pediatric assessments.
Prescription Glasses
Wide selection of frames from $58. Includes single vision, multifocal, and blue light blocking lenses. Expert fitting services with 100% satisfaction guarantee on adjustments and comfort.
Contact Lenses
Premium brands including Alcon and CooperVision. Specialized fittings for astigmatism and presbyopia. Includes teaching sessions for new wearers and follow-up assessments for optimal comfort.
Frame Repairs
Free frame adjustments and repairs. Expert technicians fix broken hinges, replace nose pads, and realign frames. Emergency repair service available with no appointment necessary.
Virtual Try-On
Innovative digital mirror technology for frame selection. Allows customers to try 1000+ styles from home. Saves images for 3 months with option to share for feedback before purchase.
People
Joan
Optician
Experienced optician with 20+ years in vision care. Specializes in frame fitting and prescription lens selection. Known for exceptional customer service and personalized attention to client needs.
Jasmin
Optometrist
Qualified optometrist providing comprehensive eye exams. Expertise in pediatric vision assessments and digital eye strain solutions. Recognized for thorough examinations and clear patient communication.
Jacqui
Store Manager
Award-winning manager with 15 years in optical retail. Oversees daily operations and staff training. Committed to maintaining high service standards and community engagement initiatives.
Gwenn
Optical Dispenser
Certified optical dispenser assisting with frame and lens selection. Specializes in helping customers choose durable, stylish eyewear that meets vision requirements and lifestyle needs.
Pania
Customer Service
Dedicated customer service representative with expertise in insurance claims processing. Known for patience and problem-solving skills when addressing client concerns and special requests.
Questions
Are eye tests really bulk billed?
Yes, most eye tests are bulk billed through Medicare with no out-of-pocket costs for eligible patients.
Do you accept health fund rebates?
All major health funds are accepted with on-site HICAPS processing for instant rebates.
Can you repair glasses purchased elsewhere?
Yes, we provide free repairs for glasses purchased at other stores using our walk-in service.
What payment options are available?
We accept cash, credit cards, EFTPOS, and offer interest-free payment plans for larger purchases.
Do you have children's eyewear options?
Yes, we offer a wide range of durable, stylish frames specifically designed for children's needs.
Can I try frames online?
Our virtual try-on technology lets you test 1000+ frames using your device's camera for perfect fit.