Empowering your dreams, one loan at a time.
At AIMS Home Loans, we're proud to be a leading non-bank mortgage manager in Australia, committed to providing innovative and flexible loan solutions to individuals and families. With a long history of excellence and a strong focus on customer service, we've built a reputation for delivering exceptional results and exceeding our clients' expectations. Our Australian Credit Licence Number is 389027, and we're dedicated to upholding the highest standards of financial lending and responsible lending practices.
Our Services
At AIMS Home Loans, we offer a comprehensive range of home loan services designed to cater to the unique needs of our customers. Whether you're a first-home buyer, upgrading your current home, refinancing your existing loan, or investing in property, we have a loan solution that's tailored to your specific requirements. Our services include:
Loans for Overseas Investors: We understand the unique challenges that overseas investors face when buying property in Australia. Our team of experienced specialists will guide you through the process, ensuring that your investment is protected and successful.
Buying Your First Home: We're committed to helping first-home buyers achieve their dream of owning a home. Our team will work closely with you to understand your financial situation and help you find a loan that suits your needs and budget.
Building Your Dream Home: Whether you're looking to build a new home or renovate your current one, we have a range of construction loans and renovation loans that can help you achieve your goals.
Refinancing Your Current Home Loan: If you're looking to refinance your current home loan, we can help you find a better deal that suits your changing needs. Our experienced team will work with you to understand your financial situation and find a loan that saves you time and money.
Consolidating Credit Card and Other Debts: Are you tired of juggling multiple debts and struggling to keep up with repayments? Our consolidation loans can help you combine your debts into one easy-to-manage loan, saving you time, money, and stress.
Investing in Property: Whether you're looking to invest in a residential or commercial property, our team of experts will work with you to find a loan solution that maximises your returns.
Selling and Buying a Home: We understand the complexities of selling and buying a home, and our experienced team will guide you through the process, ensuring that your transaction is smooth and stress-free.
Loans for the Self-Employed (Temporarily Suspended): While we're currently not offering self-employed loans, we're committed to resuming this service in the near future.
Interest Rate Update
As a responsible and transparent lender, we're committed to keeping our customers informed about any changes to our interest rates. Following the recent RBA cash rate decision, our home loan variable interest rates are increasing by 0.25% p.a., effective from 26 June 2023. Customers will receive a letter in the mail with the new details of their interest rate and minimum repayments.
Awards and Recognition
We're proud to have received numerous awards and recognitions for our outstanding products and services. Our AIMS Super Rate Basic Home Loan, for instance, has received the coveted CANNEX 5-Star Rating for its exceptional quality and value. This is a testament to our commitment to delivering the best possible outcomes for our customers.
Our People
At AIMS Home Loans, we're passionate about building strong relationships with our customers and providing exceptional service. Our team of experienced specialists is dedicated to understanding your unique financial situation and finding a loan solution that meets your needs and goals.
Our Commitment to Excellence
At AIMS Home Loans, we're committed to delivering exceptional results and exceeding our customers' expectations. We achieve this through a combination of innovative products, flexible loan solutions, and outstanding customer service. Our team is dedicated to helping you achieve your financial goals and build a brighter financial future.
Unprofessional and Dishonest Services
Many customers have had a disastrous experience with this mortgage brokerage firm, reporting a complete lack of professionalism, questionable ethics, and poor customer service. Reviewers have described the firm's representatives as rude, arrogant, and unwilling to listen to customers' concerns. The company's business practices have been called into question, with some reviewers alleging that they have been scammed or taken advantage of.
Difficulty in Withdrawal Requests
Some reviewers have reported difficulties in withdrawing funds from their accounts, with restrictions on withdrawals and high fees being imposed. One reviewer was able to withdraw their funds only by threatening to file a complaint with ASIC, leading some to suspect that the company may be using tactics to avoid refunding customers' money.
High Interest Rates
Several reviewers have complained about high interest rates and poor loan offerings, leading to financial difficulties for their families. The firm has been accused of preying on desperate families and taking advantage of their vulnerability.
Lack of Transparency
The company has been criticized for its lack of transparency, with reviewers reporting that they were not provided with clear and concise information about their loans or fees. This lack of transparency has led to feelings of mistrust and dissatisfaction among customers.
No Recommendations
It's clear that none of the reviewers would recommend this mortgage brokerage firm to anyone, citing their poor customer service, dishonest practices, and lack of transparency as major reasons for their negative reviews.
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