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A Family Tradition in Quality & Innovation
Since 1977, ESS Garage Doors has proudly served the Penrith and Blue Mountains communities. Founded by Colin Towe, the business has evolved into a leading provider of premium garage doors and accessories. Now in its third generation, ESS embodies a deep understanding of door technology and unwavering commitment to customer satisfaction.
Solutions for Every Need
Across residential, commercial, and industrial applications, ESS offers a comprehensive range of doors and their corresponding automatic operators. From traditional roller doors to contemporary sectional and tilter door options, our selection caters to diverse needs and preferences. We also offer an extensive array of parts and accessories, ensuring optimal performance and longevity.
Beyond Just Selling Products
Beyond simply supplying products, ESS prioritizes exceptional customer service. Our experienced and courteous staff are passionate about providing personalized guidance and ensuring every installation, repair, or maintenance process runs smoothly. We offer:
- 24/7 Emergency Repair Service: Peace of mind knowing urgent repairs are addressed promptly.
- Programmed Preventative Maintenance: Protecting your investment and maximizing lifespan through regular inspections.
- Unmatched Showroom: Explore our wide variety of doors and accessories in our local showroom.
Our Commitment
At ESS Garage Doors, we believe in:
- Quality: Delivering superior products and workmanship.
- Innovation: Staying at the forefront of the industry with the latest technological advancements.
- Integrity: Providing transparent pricing and honest communication.
- Customer Focus: Building lasting relationships with our valued clients.
Excellent Customer Service
ESS Garage Doors have received overwhelmingly positive reviews from their customers, with all but one reviewer giving the company a 5-star rating. The common theme among these reviews is the exceptional customer service provided by the team at ESS Garage Doors. Reviewers have praised the company for being extremely helpful, reliable, and doing an excellent job.
Friendly and Accommodating Staff
Several reviewers have mentioned the friendly and accommodating nature of the team at ESS Garage Doors. They have appreciated the prompt callouts, efficient service, and the willingness of the team to go above and beyond to ensure customer satisfaction.
Reasonable Prices
Many reviewers have also praised ESS Garage Doors for offering reasonable prices for their services. Several reviewers have mentioned that the prices were less than what they were quoted by other companies.
Only One Negative Review
The only negative review was from Martin Pell, who giving the company a 1-star rating. He was dissatisfied with the work carried out by ESS Garage Doors, stating that the installation of a roller garage door with a motor on the opposite side of the garage to the power point was poorly done. He also mentioned that the manager refused to respond to his concerns about the issue.
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