Trust our proven service, trust your bond back
At Move Out Cleaners, we have been delivering exceptional cleaning services to the Melbourne community for over 17 years. Our team of professionally trained and experienced cleaners understand the importance of providing a thorough and meticulous clean, not just to meet the expectations of real estate agents but also to ensure the highest possible return on your security deposit.
Our Services
As a trusted and reputable cleaning company, we offer a wide range of services designed to meet the unique cleaning needs of our clients. Whether you're a home owner, landlord, or commercial property manager, we have the expertise and resources to deliver a premium cleaning experience. Our services include, but are not limited to, the following:
- End of Lease Cleaning: Our detailed checklist of items ensures that every property we clean meets the highest standards, giving you peace of mind and increasing your chances of getting your bond back.
- End of Tenancy Cleaning: We understand the importance of having a clean and tidy property, especially when moving out of a rental property. Our team of experienced cleaners will work closely with you to ensure that your property is left in its original condition.
- Party Cleaning: Whether you're hosting a party or event, we can help you clean up the mess and get your home back to its usual state.
- Carpet Cleaning: Our carpet cleaning service is designed to remove dirt, stains, and odors from your carpets, leaving them looking like new.
- Oven Cleaning: We know how tough it can be to clean ovens, which is why we offer a thorough and effective oven cleaning service.
Why Choose Us
At Move Out Cleaners, we pride ourselves on our professionalism, reliability, and attention to detail. Our team of cleaners are fully insured and bonded, ensuring that you can trust us with your cleaning needs. We offer a Bond Back Guarantee, so you can rest assured that your property will be cleaned to the highest standards.
Our Commitment to Quality
We understand the importance of providing a high-quality cleaning service, which is why we use only the best cleaning equipment and supplies. Our team of cleaners are trained to use these tools effectively, ensuring that your property is left spotless and hygienic.
Contact Us
To learn more about our services or to schedule a cleaning appointment, please don't hesitate to contact us. We look forward to serving you.
Poor Communication and Unreliable Service
A common theme among several reviewers is the company's poor communication and unreliable service. Reviewers reported instances of cleaners failing to show up on time, or not showing up at all, despite prior arrangements. Some reviewers had to wait for hours or even reschedule multiple times.
Subpar Cleaning Quality
Many reviewers expressed disappointment with the quality of cleaning provided. They reported finding tissues and other items left behind, unclean ovens, and dirty floors and walls. Some reviewers even had to spend additional time and effort to clean up after the cleaners had left.
Unprofessional and Ill-Mannered Staff
Several reviewers described the staff as unprofessional, ill-mannered, and rude. They reported instances of cleaners not listening to instructions and not respecting their property.
Bond Guarantee and Refund Issues
Some reviewers reported issues with the bond guarantee and refunds. They claimed that the company refused to refund their money despite not providing adequate service, and in some cases, not providing any service at all.
Exploitation and Unethical Business Practices
One reviewer made serious allegations against the company, claiming that they exploit recently arrived migrants from non-English speaking backgrounds and avoid their tax obligations.
Positive Experiences
On the other hand, a few reviewers reported positive experiences with the company. They praised the excellent communication, punctuality, and quality of cleaning provided.
Be the first to review Move Out Cleaners.
Write a Review
