Relax and let us take care of it!
At Paul's Cleaning Melbourne, we understand that cleaning takes a lot of your time, and that's why we're here to take care of it for you. Our team of trusted professionals is dedicated to providing top-notch cleaning services to homes and offices in Melbourne. With our easy online booking system, you can schedule a service at a time that suits you, and our 7-day availability ensures that you can get your space sparkling clean even on weekends.
Our Story
Our journey began in 2012, and since then, we've been committed to delivering exceptional cleaning services to the people of Melbourne. Our team of fully insured and background-checked cleaning specialists is equipped with the latest equipment and eco-friendly detergents to ensure a healthy and safe environment for you and your family. We take pride in our 100% satisfaction guarantee, which means that if you're not happy with our service, we'll do our best to correct it promptly.
Our Services
From domestic cleaning to commercial cleaning, and from carpet cleaning to high-pressure cleaning, we offer a wide range of services to cater to your specific needs. Our services are tailored to ensure that you get an excellent and flawless service every time. Whether you need a one-off spring clean or regular upkeep of your home or office, our team of experts is here to help. We also offer specialized deep cleaning solutions for outdoor and indoor spaces at affordable prices.
What Sets Us Apart
What sets us apart from other cleaning services is our commitment to using eco-friendly cleaning products that are pet and child friendly, non-toxic, and tested for domestic use. We use industry-standard tools and materials that are appropriate for commercial and home sanitation, as well as builders cleaning for after construction works. Our team of experts is qualified and insured to operate with the equipment and machines required for the job, and we provide a 72-hour guarantee for our bond cleaning service for your comfort and satisfaction.
Our Promise
At Paul's Cleaning Melbourne, we promise to deliver exceptional cleaning services that exceed your expectations. We care about your family's health, and that's why we use eco-friendly cleaning products and ensure a safe and healthy environment for your children and pets. Our customer care and support agents are available 24/7 to answer your questions and concerns, and we offer individual outdoor and indoor specialized deep cleaning solutions at affordable prices.
General Overview
The majority of reviews depict negative experiences with Paul's Cleaning Melbourne, which seems to be linked to another company called "Fantastic Services". Customers have expressed dissatisfaction with the end-of-tenancy cleaning services, including issues with additional fees, half-arsed jobs, and unresponsive customer service. A few positive reviews highlight excellent cleaning services, professionalism, and attention to detail.
Positive Experiences
Customers appreciated the excellent job done by the cleaners, including oven cleaning, sofa cleaning, and rug cleaning. Some mentioned the cleaners' professionalism, hard work, and detail-oriented approach. Positive feedback was also given for last-minute bookings and the ability to schedule cleaning services at short notice.
Negative Experiences
Many customers had negative experiences with Paul's Cleaning Melbourne, including:
- Issues with end-of-tenancy cleaning, such as cleaners not completing the job, adding extra fees, and leaving properties in an unclean state.
- Unresponsive customer service, with customers unable to contact the company for complaints or issues.
- Suspicion over the company's affiliation with "Fantastic Services" and the use of unrelated companies for bookings and payments.
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