Business Details
22 Years
experience
Premium Footwear for Comfort and Style
At Pure Footwear, we have dedicated ourselves to redefining footwear shopping since 2004. As a locally owned family business, we combine extensive product knowledge with a commitment to personalized service, ensuring every customer finds shoes that balance comfort, quality, and style. Our expertise spans decades, with team members who bring deep industry experience to every customer interaction. We prioritise transparency in our operations, offering clear pricing and honest advice, while maintaining rigorous quality control across our product range. Our reputation for reliability has been built through consistent delivery of premium footwear solutions tailored to diverse lifestyle needs.By staying at the forefront of footwear design trends and technological advancements, we ensure our offerings remain relevant and innovative. Our customer-centric approach extends to flexible service options, including in-store assistance and online convenience, supported by a team that genuinely cares about customer satisfaction. This philosophy has established us as a trusted name in Queensland's footwear retail sector.
Services
Footwear Retail
Personalised Fitting
Online Sales
In-Store Pickup
Returns Service
Details
- Year established: 2004
Highlights and features
- We offer expert footwear fitting services with over 20 years of retail experience
- Our stores stock premium brands like Birkenstock and Kroten directly from manufacturers
- We provide free express delivery on all orders over $130 AUD
- Our Queensland stores offer convenient in-person returns and exchanges
- We maintain extended operating hours across multiple locations for customer convenience
Services
Footwear Retail
We offer an extensive range of premium footwear for men and women, featuring brands like Birkenstock and Kroten. Our collection includes sandals, sneakers, boots, and formal shoes designed for comfort and style. Each product undergoes rigorous quality checks to ensure durability and proper fit for various foot types.
Personalised Fitting
Our expert team provides professional fitting services to help customers find optimal footwear solutions. Using years of experience and product knowledge, we assess individual needs and recommend appropriate styles based on foot structure, lifestyle requirements, and comfort preferences.
Online Sales
Our online store offers convenient shopping with free express delivery on orders over $130. The platform features detailed product descriptions, size guides, and customer support to assist with purchasing decisions while maintaining the same quality standards as our physical stores.
In-Store Pickup
This service allows customers to order online and collect purchases from selected store locations. We ensure orders are prepared promptly, typically within 1-2 business days, with options for flexible collection times during store operating hours.
Returns Service
We provide hassle-free returns for eligible items within 30 days of purchase. Our policy covers change-of-mind returns for non-sale items and faulty product exchanges, with both online processing and in-store options available for customer convenience.
Questions
What types of footwear do you stock?
We stock premium brands including Birkenstock and Kroten, offering sandals, sneakers, boots, and formal shoes for men and women.
Do you offer free delivery?
Yes, we offer free express delivery on all orders over $130 AUD Australia-wide.
Can I return online purchases in-store?
Yes, we accept returns at our physical locations for online purchases under our standard return policy conditions.
Are payment plans available?
Yes, we offer Afterpay as a payment option for online purchases.
What are your store hours?
Our Queensland stores operate Monday-Friday 9am-5pm, Saturday 9am-4pm, and Sunday by appointment only.
Do you have multiple store locations?
Yes, we have three retail locations in Queensland: Cleveland, Buderim, and Burleigh Heads.
