Business Details
14 Years
experience
Trusted Mortgage Brokers in Albany Creek QLD
Established in 2012 by Director Tracie Palmer, Cornerstone Home Loans delivers a customer-centric mortgage brokering service rooted in over three decades of industry experience. Our team combines deep expertise in home loans, investment financing, and financial planning with a commitment to personalized service, ensuring clients receive tailored solutions that align with their unique goals. Through strategic partnerships and a disciplined approach to administrative processes, we maintain a 53.65% referral network and 48% repeat business rate, reflecting our reputation for reliability and excellence.Recognized through multiple industry awards, we prioritize community engagement by supporting local schools, churches, and sporting clubs. Our ongoing loan maintenance services and collaboration with financial planning partners ensure clients remain on track to achieve long-term financial success.
Services
Mortgage Broker Services
New Home Purchases
Refinancing Home Loans
Investment Home Loans
Financial Planning
Loan Protection Insurance
Construction Loans
Debt Consolidation
Details
- Year established: 2012
Highlights and features
- We offer 35+ years of combined mortgage industry expertise from our leadership team
- Our 53.65% referral network demonstrates proven client satisfaction and trust
- We provide ongoing loan maintenance services post-settlement for continued support
- Our community involvement includes supporting local schools and sporting clubs
- We maintain transparent processes with clear communication throughout the loan journey
What people say
Personalised approach
Excellent customer service
Leaped over obstacles
Repeat business
Community engagement
Services
Mortgage Broker Services
Our mortgage brokers provide end-to-end support for home loan applications, leveraging strong lender relationships to secure competitive rates. We specialise in complex cases including first-time buyers, investors, and permanent residents. With a 95% success rate, our team guides clients through every step from pre-approvals to settlement.
Refinancing Home Loans
We help clients reduce repayments by finding better loan products through our extensive lender network. Our process includes comprehensive comparison of interest rates, fees, and features. Clients benefit from our expertise in navigating complex refinancing scenarios while maintaining compliance with all regulatory requirements.
Investment Home Loans
Specialised financing solutions for property investors seeking portfolio growth. We provide strategic advice on loan structures, interest-only options, and tax-effective arrangements. Our team understands investment property requirements including negative gearing and cash flow management to maximise returns.
Financial Planning
Comprehensive financial planning services covering retirement strategies, superannuation optimization, and wealth creation. We collaborate with licensed partners to deliver tailored advice aligned with clients' long-term goals. Our ongoing support ensures financial plans remain current with changing life circumstances and market conditions.
Construction Loans
Tailored financing for property development and new home construction projects. We coordinate with builders and lenders to ensure timely fund releases matching construction milestones. Our expertise includes navigating complex approval processes for custom builds, renovations, and investment developments.
People
Tracie Palmer
Director
With 35+ years in finance, Tracie established Cornerstone Home Loans in 2012 after leading LJ Hooker Financial Services' most successful franchise. She developed the MFAA-approved Cornerstone Mentoring Program and focuses on helping clients achieve property ownership through personalized service.
Gillian Elliott
Office Manager / Loan Writer
Gillian brings extensive banking and lending experience, winning multiple Best Loan Administrator awards. She specializes in customer service excellence and has worked with Tracie since 2007, providing expert loan administration and client support.
Tricia Eigel
Operations Support
Tricia combines disability services experience with mortgage operations expertise. As Customer Service Specialist, she simplifies financial processes through warm communication and personalized client interactions, ensuring smooth loan application experiences.
Jude Hartigan
Executive Assistant to Director
With 25+ years in finance administration, Jude provides critical support to Tracie while managing client communications. Her organisational skills ensure efficient operations and exceptional client experiences across all business functions.
Sandra Ivins
Marketing and Business Administrator
Sandra manages brand marketing and promotions while providing real estate services including property appraisals. Her dual expertise in marketing and property valuation enhances client support through comprehensive documentation and market insights.
Questions
What mortgage services do you offer?
We provide home purchases, refinancing, investment loans, construction financing, and debt consolidation services with personalized support throughout the process.
How do you handle complex loan applications?
Our team specialises in challenging cases including permanent residents and unique financial situations, leveraging strong lender relationships to find tailored solutions.
What fees apply to your services?
Pre-approvals cost $990 (GST incl), purchases/refinancing $990 (GST incl), and construction loans $1,650 (GST incl) with transparent pricing.
Do you offer ongoing support after loan settlement?
Yes, we provide post-settlement loan maintenance and collaborate with financial planners to ensure continued alignment with your financial goals.
