Building your aquatic dreams on the Sunshine Coast
Serenity Pool Co. is a family-owned and award-winning swimming pool builder operating across the Sunshine Coast. We pride ourselves on delivering premium quality pools and exceeding expectations with meticulous attention to detail and unwavering client communication.
Our Commitment
Our team of experienced professionals is dedicated to crafting unique and functional aquatic spaces that seamlessly blend with your lifestyle and enhance your property's value. We prioritize open communication, transparent processes, and exceptional craftsmanship to ensure an enjoyable and seamless construction journey.
What We Offer
We offer a comprehensive range of services to cater to your unique needs and vision.
Services
- Pool Design & Consultation: We collaborate with you to understand your needs and create a customized pool design that complements your property and lifestyle.
- Construction & Installation: Our skilled team meticulously builds your pool with the highest quality materials and industry-leading practices.
- Finishes & Design Elements: We offer a vast selection of options to personalize your pool, including tile finishes, coping materials, and water features.
- Project Management: We handle all aspects of the project, from obtaining permits to coordinating with contractors and ensuring a seamless experience for you.
Our Expertise
Our extensive experience includes:
- Saltwater & Magnesium Pools: Creating crystal-clear and highly chlorinated swimming experiences.
- Above-ground & Infinity Pools: Perfect for compact spaces or maximizing waterfront views.
- Fully Tiled Pools: Offering a timeless and luxurious aesthetic.
- Enviroswim Pools: Eco-friendly pools with exceptional water clarity.
What Our Clients Say
"Sam and his team did an outstanding job on our pool. From initial design to completion, their professionalism, attention to detail and communication were exceptional." - Michael C.
"We were so impressed with Sam's meticulous approach and the exceptional quality of his work." - Valerie N.
Experience the Serenity Difference
If you dream of creating a stunning aquatic oasis in your backyard, contact Serenity Pool Co. today. We would be delighted to discuss your vision and guide you through the process of building your perfect pool.
Communication and Quality Issues
Several reviews highlight communication and quality issues with Serenity Pools. Britney MacKenzie, who gave a 1-star review, expressed disappointment with the company's failure to provide a quote after a year and poor follow-up on promised updates. In contrast, many reviewers praised Sam's communication skills, with some stating that he responded promptly to their queries and made the whole process easy.
Construction and Completion
Several reviews mention delays in construction and completion, with some projects taking several months to start or finish. However, reviewers praised Sam's ability to manage his team and unexpected weather-related delays. Ms. C. Kemp and Kim Mikolic appreciated the quality of the work despite the delays, with Kim stating that Sam was a "great person to deal with" and Ms. C. Kemp finding the finished pool and surroundings "beautiful".
Value for Money
While some reviewers found the company's prices to be reasonable, others felt that the cost was higher than expected. However, several reviewers praised the quality and attention to detail received, stating that it was worth the investment.
Overall Experience
The majority of reviewers had a positive experience with Serenity Pools, praising Sam's communication, teamwork, and attention to detail. Many reviewers recommended the company and expressed satisfaction with the final product.
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