Your Health, Our Priority
At Factory Pools, we specialise in designing and building top-quality concrete pools for clients across the Sunshine Coast, Gympie, Moreton Bay, and Cooloola Coast regions. With over 16 years of experience in the industry, we take pride in being a family-owned and operated business, having constructed more than 3600 swimming pools tailored to our clients' specific requirements. Our commitment to providing premium concrete pools, exceptional customer service, and lasting value has earned us a reputation for excellence.
Why Choose Factory Pools for Your Concrete Pool?
When you choose Factory Pools, you are partnering with a team that is passionate about delivering premium quality concrete pools crafted to your unique specifications. Our services include:
1. *Customised Designs*: Our concrete pools are designed and built to suit your available space, lifestyle, and budget. We offer a wide range of pool designs, from formal, plunge, lagoon, and lap pools with entry to customised designs tailored to your specific needs.
2. *Superior Quality Construction*: Our pools are built to last, with 200mm thick concrete and steel shells, reinforced for superior strength. Our construction process includes using our own machinery, such as concrete pumps, 10-ton tippers, 1.5 & 5-ton excavators, and Posi-Track (Bobcat), ensuring the best quality control and a 25-year structural warranty.
3. *Family-Owned Company*: As a family-owned and operated business, we are committed to providing personalised service and long-term support for our clients. Our strong local presence and reputation are built on trust, reliability, and delivering exceptional results.
4. *Customer Service and After-Sales Support*: Our commitment to customer satisfaction doesn't end with the completion of your pool. We offer ongoing support and maintenance services to ensure your pool remains in pristine condition for years to come.
Experience the Difference with Factory Pools
At Factory Pools, we are dedicated to providing you with a hassle-free pool building experience and a premium quality concrete pool that will serve as the centerpiece of your outdoor entertainment area. With our unwavering commitment to quality, innovation, and customer satisfaction, you can trust us to deliver a pool that meets your expectations and exceeds your imagination.
Browse through our gallery to view some of our stunning concrete pool projects and get inspired to create your own customised design. Contact us today to learn more about our services and receive a free quote tailored to your site and specifications.
Mixed Reviews for Factory Pools
Positive Experiences
Several reviewers reported having a hassle-free experience with Factory Pools, praising the company's professionalism, helpfulness, and quality of work. They appreciated the clear communication, prompt responses, and attention to detail throughout the pool-building process.
Negative Encounters
On the other hand, some reviewers had negative experiences with Factory Pools, citing unprofessional behavior, condescending attitudes, and a lack of accountability. They expressed frustration with delayed or unfulfilled quotes, poor communication, and a sense of disinterest from the company.
Common Issues
Some common issues mentioned in the negative reviews include:
- Delays and Unfulfilled Quotes: Several reviewers reported waiting for extended periods for quotes or having quotes not materialize.
- Poor Communication: Reviewers mentioned poor communication, including unreturned calls and emails, and a sense of disinterest from the company.
- Unprofessional Behavior: Some reviewers reported encountering condescending or rude behavior from Factory Pools' representatives.
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