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A Commitment to Quality and Customer Satisfaction
Touchwood Windows and Doors has proudly served the Victorian community for over 29 years, specialising in the manufacturing of custom-made timber doors, door frames, bi-folds, and windows. We are an Australian-owned business, deeply rooted in the local community.
Our Expertise & Services
Our skilled artisans meticulously craft each piece, ensuring exceptional quality and longevity. We offer a diverse range of services to cater to your unique needs:
Custom Timber Doors
- Bi-folding doors
- Sliding doors
- French doors
- Custom-designed doors with intricate Inlays and hardware options
- Professional installation and expert advice
Windows
- Double-glazed uPVC windows
- Timber-framed windows
- Casement windows
- Awning windows
- Custom-made windows to your exact specifications
Quality Materials & Attention to Detail
We use only the highest quality materials sourced from sustainable Australian forests. Each product undergoes rigorous quality control measures before it leaves our workshop. Our attention to detail and unwavering commitment to excellence are reflected in the flawless finish and functionality of every window and door we produce.
Customer-Focused Approach
At Touchwood Windows and Doors, we believe in open communication and collaboration with our clients. We take the time to understand your unique needs and preferences, ensuring the final product exceeds your expectations. Our team is dedicated to providing exceptional customer service throughout the entire process, from initial consultation to installation and after-sales care.
Experience The Touchwood Difference
With decades of experience and a wealth of expertise, Touchwood Windows and Doors is your trusted partner for all your window and door needs. We are committed to delivering unparalleled quality, exceptional craftsmanship, and exceptional customer service, ensuring a truly seamless and enriching experience for every client.
Overall Customer Satisfaction
The reviews from Tj Brophy and Amber Kelly are glowing and demonstrate exceptional satisfaction with the service and product provided by the company. The reviewers are thrilled with the workmanship, value, and service they received, and would highly recommend the company to others.
Workmanship and Quality
Both reviewers praised the quality of the work, with Amber Kelly stating that the quality exceeded their expectations. Tj Brophy was impressed with the final product, and Amber Kelly mentioned that the timber sash windows they installed looked "fantastic". This suggests that the company is dedicated to producing high-quality products and exceeding customer expectations.
Service and Communication
The reviewers were extremely satisfied with the service they received, with Tj Brophy praising the quick response and great advice from the customer service team. Amber Kelly mentioned that the team went out of their way to produce and deliver the products promptly, which demonstrates excellent communication and customer service skills.
Value for Money
Both reviewers mentioned the excellent value for money they received, with Amber Kelly stating that the work was excellent value. This suggests that the company provides reliable and affordable products and services.
Conclusion
The reviews from Tj Brophy and Amber Kelly demonstrate a high level of customer satisfaction with the service and product provided by the company. The reviewers praised the workmanship, value, and service they received, and would highly recommend the company to others.
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