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Business Details
23 Years
experience
Natural Therapies for Holistic Wellness
Burnett House was founded in 2003 by Jamie and Trish Robertson, who bring over 15 years of combined experience in natural medicine. Our clinic combines traditional acupuncture with naturopathy, offering personalized care for pain management, fertility support, and chronic health conditions. Jamie, a registered Chinese Medicine Practitioner with AHPRA, specializes in acupuncture and remedial massage, while Trish, a qualified naturopath, focuses on hormonal imbalances and digestive health. We prioritize holistic, evidence-based treatments tailored to individual needs, with telehealth options for rural clients.

Our commitment to quality care is reflected in our membership with the Australian Natural Therapist Association and recognition by private health funds. We aim to provide accessible, value-driven therapies that address root causes rather than symptoms. With a focus on education and practical solutions, we empower clients to achieve long-term wellness through natural methods. Our clinic environment fosters comfort and healing, supported by modern facilities and a client-centered approach.
Services
Acupuncture Naturopathy Remedial Massage Telehealth Consultations Fertility Support
Details
  • Year established: 2003
Highlights and features
  • 15+ years of combined experience in natural medicine
  • Personalized treatment plans for chronic and acute conditions
  • Integrated approach combining acupuncture and naturopathy
  • Telehealth consultations available for rural clients
  • Recognized by major private health funds
Associations and certifications
  • Australian Natural Therapist Association (ANTA)
  • Australian Health Practitioner Regulation Agency (AHPRA)
What people say
Personalized treatment plans Effective pain relief Knowledgeable practitioners Supportive environment Helpful fertility guidance
Services
Acupuncture
Acupuncture at Burnett House combines traditional Chinese medicine with modern techniques to treat pain and chronic conditions. Jamie uses ultra-fine needles to stimulate energy flow and trigger natural healing responses. This service addresses back pain, headaches, and women's health issues through personalized treatment plans.
Naturopathy
Trish's naturopathy consultations focus on hormonal balance, digestive health, and fertility support. Treatment plans integrate dietary advice, herbal medicine, and lifestyle changes tailored to individual needs. This service helps clients manage stress, thyroid conditions, and autoimmune disorders through evidence-based natural therapies.
Remedial Massage
Remedial massage targets muscular pain and postural issues through deep tissue techniques and trigger point therapy. Combined with acupuncture, it provides comprehensive pain relief for chronic conditions. This service includes posture assessment and rehabilitation exercises for long-term benefits.
Telehealth Consultations
Virtual naturopathy consultations offer accessible care for rural clients through phone or video platforms. Trish provides personalized health plans, dietary guidance, and supplement recommendations remotely. This service maintains the same quality of care as in-clinic visits with added convenience.
Fertility Support
Fertility services combine acupuncture and naturopathy to address hormonal imbalances and improve reproductive health. Treatment plans include cycle tracking, herbal medicine, and dietary adjustments for both partners. This service supports IVF journeys and natural conception through holistic methods.
People
Jamie Robertson
Acupuncturist & Remedial Massage Therapist
Jamie has 20 years of experience in acupuncture and remedial massage, specializing in pain management and women's health. He combines traditional techniques with modern biomechanics for effective treatment.
Trish Robertson
Naturopath & Herbalist
Trish specializes in hormonal imbalances and digestive health, with expertise in thyroid conditions and fertility support. She provides practical, budget-conscious natural health solutions for long-term wellness.
Questions
What services does Burnett House offer?
We provide acupuncture, naturopathy, remedial massage, and telehealth consultations for pain management, fertility support, and chronic health conditions.
Do you accept private health insurance?
Yes, we offer HICAPS rebates for acupuncture with most major health funds, including BUPA and Medibank.
Are telehealth appointments available?
Yes, Trish offers virtual naturopathy consultations via phone or video call for rural clients.
What are your clinic hours?
Appointments available Tuesday-Thursday 9am-5pm, Friday 9am-3pm. Closed weekends and public holidays.
How many sessions will I need?
Treatment plans vary - acute issues may require 1-2 sessions while chronic conditions need ongoing care tailored to your progress.
Are the treatments painful?
Acupuncture uses fine needles with minimal discomfort. Remedial massage intensity is adjusted to your pain tolerance during sessions.