Business Details
26 Years
experience
Trusted Appliance Repair Services in Melbourne
Established in 2000 by founder Paul Anstis, Arrive On Time has grown into a trusted provider of appliance repair services across Melbourne and regional Victoria. Our team of professionally trained technicians delivers prompt, reliable repairs for washing machines, dishwashers, dryers, and electric ovens, serving domestic residences, aged care facilities, and property managers. With over 20 years of experience and 10 service vans operating daily, we prioritise punctuality, guaranteeing our arrival within scheduled time slots or providing free service.Our commitment to customer satisfaction is reflected in our 120,000+ completed repairs and a process that includes pre-appointment confirmation calls to respect our clients' time. We service all major appliance brands, offer installation and removal services, and maintain a reputation for honesty and professionalism while operating safely through challenges like the COVID-19 pandemic.
Services
Washing Machine Repairs
Dishwasher Repair
Dryer Repair
Electric Oven Repair
Appliance Installation
Appliance Removal
Details
- Year established: 2000
Highlights and features
- We guarantee punctual arrivals with free service if we're late
- 20+ years of experience repairing 120,000+ appliances
- 10 service vans operating daily across Melbourne and regional areas
- Technicians professionally trained with full insurance coverage
- All repairs come with guaranteed parts and labour
What people say
Excellent service
Very responsive
Professional technicians
Guaranteed punctuality
Efficient repairs
Services
Washing Machine Repairs
Our expert technicians provide comprehensive washing machine repairs across Melbourne, handling all brands and models with over 20 years of experience. We prioritise punctuality, offering guaranteed time slots and a free service if we arrive late. Our team efficiently services, repairs, and installs washing machines while ensuring minimal disruption to your routine.
Dishwasher Repair
Specialising in dishwasher diagnostics and repairs, our trained technicians address leaks, drainage issues, and electrical faults across all major brands. We offer same-day service appointments with 30-minute prior notice and include installation/removal services. Our 20+ years of experience ensures quick resolution of common dishwasher problems like poor drying and unusual noises.
Dryer Repair
We repair all types of clothes dryers across Melbourne, addressing heating issues and mechanical faults with guaranteed punctuality. Our technicians provide efficient on-site repairs, prioritising winter emergencies where dryers are critical. The service includes pre-appointment confirmation calls and flexible scheduling across our service areas.
Electric Oven Repair
Our specialists handle electric oven, stove, and cooktop repairs across Melbourne, addressing ignition failures and heating element issues. With 20+ years of experience, we guarantee punctual arrivals and offer pre-service calls to confirm technician arrival times. We service all major brands and provide installation advice for new appliances.
Appliance Installation
We offer professional installation for new washing machines, dishwashers, dryers, and electric ovens, ensuring proper setup to prevent future issues. Our service includes removal of old appliances at no extra charge, with technicians trained to handle all brands. Installations are scheduled with guaranteed time slots and pre-arrival confirmation calls.
People
Paul Anstis
Founder
Paul established Arrive On Time in 2000 after a successful career as an Air Traffic Controller. He has grown the business to 10 daily service vans while maintaining personal oversight of operations and service standards across Melbourne and regional Victoria.
Questions
What areas do you service?
We service Melbourne metropolitan areas, Mornington Peninsula, Wangaratta, Albury, and surrounding suburbs. Contact us to confirm availability in your specific location.
What appliances do you repair?
We repair washing machines, dishwashers, dryers, and electric ovens from all major brands including Bosch, Miele, and Samsung.
Do you guarantee punctuality?
Yes, we guarantee arrival within scheduled time slots. If we're late, the service is free as per our on-time promise.
Are your technicians qualified?
All our technicians are professionally trained, fully insured, and have access to ongoing technical support for complex repairs.
Do you offer installation services?
Yes, we install new appliances and remove old ones at no extra charge when performing repair services.
What are your operating hours?
We operate Monday to Friday 8am-6pm. Emergency repairs outside these hours require prior arrangement.
