Where every piece tells a story, and every memory is precious.
Nestled in the heart of Manuka, Village Jewellers has been a trusted family business since 1984. Led by Tony Sofoulis, we take pride in offering a personalized and professional approach to all your jewellery needs.
Our Expertise
We are a team of experienced professionals, skilled in:
- Custom Jewelry Design & Manufacturing: Bring your unique vision to life with our experienced artisans. We can create stunning rings, earrings, pendants, and more, tailored to your individual taste.
- Expert Repairs & Restorations: Restore your treasured pieces to their former glory with our meticulous repair and restoration services.
- Professional Valuations: Obtain a detailed report containing descriptions, photographs, and market values for insurance, estate purposes, or private sales.
A Family-Focused Business
At Village Jewellers, we value strong relationships and believe in providing a warm and welcoming atmosphere. Our friendly staff is dedicated to understanding your needs and offering personalized recommendations. We take pride in cultivating long-lasting relationships with our customers.
Our Journey
The Village Jewellers story began in 1984 when Stelios and Margaret Sofoulis established the business in Manuka. Their expertise and dedication paved the way for future growth. Tony, their son, joined the team in 1986 and has since led the company to new heights. Today, we are fortunate to have a team of experienced and passionate professionals, including Luis, our senior jeweler with over 40 years of experience, and our dedicated service staff.
Join Us on Your Jewellery Journey
Whether you are searching for a unique piece of custom-made jewellery, require expert repairs, or simply need a professional valuation, Village Jewellers is here to guide you. We invite you to browse our online shop, explore our latest collections, and discover the exceptional craftsmanship that sets us apart.
Overall Quality of Service
The majority of reviewers had an excellent experience at this jewellery store, praising the service, quality, and craftsmanship. Many reviewers specifically mentioned Tony, a staff member, who was described as knowledgeable, honest, and skilled in his work. Some reviewers also appreciated the personalized service, reasonable prices, and convenience of the location.
Communication and Customer Service
However, one reviewer had a negative experience with the staff, feeling talked down to and laughed at when asking questions. The reviewer also felt that the store did not have a clear price list and that the repair process was not transparent. Some reviewers also mentioned that the store did not always follow through on their promises.
Repair and Quality of Work
Reviewers who had their jewellery repaired or made custom were generally very satisfied with the results. Many praised the quality of the work, describing it as "perfect" and "stunning". However, one reviewer was unhappy with the fact that their item was sent off to another company for repair without their knowledge or consent.
Pricing and Transparency
A few reviewers felt that the prices were reasonable, while others were more critical. One reviewer specifically mentioned that the store did not have a clear price list and that the prices seemed to be made up on the spot.
Conclusion
Overall, the majority of reviewers had a positive experience at this jewellery store, praising the quality of service, craftsmanship, and personalized attention. However, a few reviewers had issues with communication, customer service, and transparency.
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