Transforming spaces, enhancing lives.
A Family-Run Business Committed to Secure, Reliable Services
Advanced Lock & Key has proudly served the Perth community since 1999, providing comprehensive security solutions for residential, commercial, and automotive clients. Family-owned and operated, we take pride in delivering professional, reliable services with a personalized touch.
Our Expertise
We offer a comprehensive suite of services to meet all your security needs, including:
Residential Locksmithing
- Secure and reliable repairs and replacement of locks and keys for your home.
- Emergency entry services in case of lockouts.
- Installation and maintenance of high-security locks.
Commercial Locksmithing
- Secure and reliable security solutions for businesses of all sizes.
- Master key systems for increased access control.
- Comprehensive security assessments and recommendations.
Automotive Locksmithing
- On-site repair, replacement, and re-keying of car locks.
- Emergency lockout assistance, ensuring you're back on the road quickly.
Additional Services
- Safe combination changes and repair.
- Emergency locksmith services available 24/7.
- Installation and repair of electronic locks.
Quality & Professionalism
At Advanced Lock & Key, we are committed to:
- Providing prompt and personalized service.
- Using high-quality products from trusted manufacturers.
- Delivering transparent and competitive pricing.
- Maintaining the highest standards of security and professionalism.
Our Team
Our team of experienced and licensed locksmiths are police cleared and undergo rigorous training to stay abreast of the latest industry standards. We also have a dedicated office team who ensures that our administrative and accounting needs are handled efficiently.
Why Choose Advanced Lock & Key?
- Family-owned and operated with over 20 years of experience.
- Team of qualified and licensed locksmiths.
- Commitment to providing exceptional customer service.
- Comprehensive range of security solutions.
- Affordable and transparent pricing.
Get the security you deserve with Advanced Lock & Key - your trusted Perth locksmith!
Overall Experience
The reviews of Advanced Lock and Key are overwhelmingly positive, with most customers expressing satisfaction with their service. Many customers praised the company's quick response times, professional technicians, and reasonable prices. However, there were some negative reviews that highlighted issues with customer service and promises not being kept.
Punctuality and Service
Many customers mentioned that the technicians arrived on time or even early, indicating a strong emphasis on punctuality. Some customers reported having to wait for extended periods, which was frustrating. However, the majority of customers were satisfied with the service they received, saying that the technicians were professional, friendly, and did a great job.
Communication
Some customers praised the company's communication, saying that they were kept informed about the status of their bookings and that the technicians called ahead to confirm their arrival times. However, a few customers reported difficulties in getting through to the company's customer service team or receiving clear information about their bookings.
Quality of Work
Most customers were satisfied with the quality of work performed by the technicians, saying that they did a great job and were happy with the final result. However, one customer reported that the technician who installed a lock was late and did a slightly subpar job, and another customer reported that the company was unable to order a product that was no longer in stock.
Value for Money
Many customers reported that the prices were reasonable and that they felt they got good value for their money. However, one customer reported being quoted a higher price over the phone than the initial quote, and another customer felt that the company's after-hours service was poor value.
Negative Experiences
A few customers reported negative experiences, including issues with customer service, broken promises, and poor value for money. One customer reported being told to call another locksmith company, and another customer was hung up on when she tried to call the company to complain about her booking.
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