A Legacy of Expertise and Innovation
Gibson Freight, established in 1978, has established itself as a leading, innovative logistics provider, transcending conventional expectations in the industry. Our journey began from humble beginnings as a customs brokerage firm and has evolved into a global entity offering comprehensive logistics solutions on a scale that few can match.
Who We Are
Our dedicated team of professionals boasts extensive experience and unwavering commitment to exceeding client expectations. We foster an environment of collaboration and innovation, tailoring our services to address the unique needs of each client. With a focus on transparency and open communication, we strive to forge lasting partnerships built on trust and mutual success.
What We Do
Gibson Freight offers a comprehensive array of services across all aspects of the supply chain, including:
Imports & Exports
- Import and export documentation management
- Customs brokerage and clearance
- Ocean and air freight forwarding
- Trade compliance consulting
Freight & Logistics Solutions
- Warehousing and distribution
- Project cargo management
- Event logistics
- Supply chain optimization and analysis
Specialized Expertise
- Formula One and MotoGP logistics management
- Kookai Bee Dee Bags
- Walkinshaw Group transportation needs
Company Infrastructure & Beliefs
Our infrastructure is a testament to our commitment to excellence. We own and operate state-of-the-art facilities in strategic locations, ensuring efficient cargo handling and uninterrupted supply chains. We are guided by the core values of:
- Client-centricity: We prioritize understanding and exceeding client expectations.
- Innovation: We embrace technological advancements and industry best practices.
- Transparency: We maintain open and clear communication throughout the entire process.
- Integrity: We uphold the highest ethical standards in all our operations.
A Global Reach with Local Expertise
Our dedication to personalized service extends beyond borders. We have offices in major cities across Australia and strategic partnerships worldwide, ensuring seamless logistics solutions across continents. This global reach combined with our local expertise allows us to offer unparalleled flexibility and responsiveness to your needs.
Service and Etiquette
Reviews have highlighted mixed experiences with the service and etiquette of the truck drivers. Some drivers have been reckless and inconsiderate, such as tailgating and not adjusting speed to suit road conditions. On the other hand, there have been positive experiences with friendly and professional drivers, who have gone above and beyond to provide good service.
Safety and Hygiene
Safety and hygiene concerns have also been raised. A review mentioned a truck driver not realising they had hit a dog on the road, and another reviewer felt that drivers were not allowed to use amenities, resulting in poor hygiene conditions.
Wait Times and Staff
While some reviewers experienced wait times, they were willing to forgive due to the friendly and helpful staff. One reviewer even praised the staff's "friendly banter" as a highlight of their experience.
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