Business Details
Emergency
services
Your Trusted Traralgon Dental Practice
Valley Gentle Dental is a modern dental practice established in Traralgon CBD, providing comprehensive dental care for families since the 1980s. Originally operating in Morwell for over 35 years, we relocated to a contemporary facility in Traralgon in 2017 to better serve Gippsland residents. Our team, led by Dr. Choong Chai and Mrs. Corinna Carpenter, combines over 30 years of dental expertise with cutting-edge technology to deliver high-quality, gentle care. We prioritize strict infection control protocols and patient comfort, offering services ranging from general and cosmetic dentistry to dental implants and sedation options.As preferred providers for major health funds, we bulk bill Medicare Child Dental Benefits Schedule and DVA cardholders, ensuring accessible care. Our commitment to local communities extends to accepting Victorian Emergency Dental Scheme vouchers and employing local staff. We maintain 24/7 online booking, emergency appointments, and a patient-centric environment with amenities like in-surgery televisions and nitrous oxide sedation. Our philosophy centers on combining technical excellence with compassionate service to help patients achieve lasting oral health.
Services
General Dentistry
Cosmetic Dentistry
Dental Implants
Sedation Dentistry
Dentures
Highlights and features
- We offer 24/7 online booking and emergency appointments for convenience
- Our practitioners are ADA/ADPA members with AHPRA certification
- We maintain NHMRC-standard infection control protocols in a renovated clinic
- We bulk bill Medicare CDBS and DVA cardholders for accessible care
- We provide nitrous oxide sedation and general anaesthesia options
Associations and certifications
- Australian Dental Association (ADA)
- Australian Dental Practice Association (ADPA)
- Australian Health Practitioner Regulation Agency (AHPRA)
What people say
Gentle care
Modern equipment
Experienced staff
Comfortable environment
Successful treatments
Services
General Dentistry
Our general dentistry services include comprehensive exams, professional cleanings, and restorative treatments like composite fillings and root canals. We focus on preventive care to maintain optimal oral health while addressing existing dental issues. Patients benefit from our modern equipment and experienced practitioners who prioritize early detection and minimally invasive treatments.
Cosmetic Dentistry
Transform your smile with porcelain crowns, bridges, and veneers that mimic natural teeth. Our teeth whitening options include Zoom in-chair treatments and custom home kits. We combine artistic skill with technical precision to create aesthetically pleasing, functional results that boost confidence and oral health.
Dental Implants
Replace missing teeth with durable titanium implants that integrate with your jawbone for permanent support. We use leading brands like Straumann and Nobel-Biocare for single-tooth replacements to full-arch solutions. Implants help maintain facial structure and prevent bone loss while providing secure, natural-looking results.
Sedation Dentistry
Overcome dental anxiety with nitrous oxide sedation or general anaesthesia options. Our specialists administer safe, reversible sedation techniques to ensure comfortable treatment experiences. This service enables completion of multiple procedures in single visits while maintaining patient safety and comfort.
Dentures
Custom-fitted full or partial dentures restore function and appearance for missing teeth. We offer acrylic/chrome-cobalt partials and immediate/conventional full dentures with relining options. Our prosthetists create natural-looking replacements that improve chewing ability, speech, and facial aesthetics while ensuring proper fit and comfort.
People
Dr. Choong Chai
Dentist
Dr. Chai brings extensive dental expertise with over 15 years of clinical experience. He focuses on comprehensive dental care, combining technical precision with patient comfort. His practice emphasizes preventive dentistry and long-term oral health solutions.
Mrs. Corinna Carpenter
Dental Prosthetist
With 15+ years in dental prosthetics, Mrs. Carpenter specializes in creating natural-looking dentures and prosthetic solutions. She works closely with patients to ensure optimal fit and function. Her expertise contributes to Valley Gentle Dental's high-quality restorative services.
Questions
What parking options are available near your Traralgon clinic?
We offer 2-hour street parking directly outside. A free multi-storey car park with all-day and 3-hour options is across Seymour Street, accessible via Hotham Street entry.
What should I expect during my first dental visit?
Complete a medical history form, undergo a comprehensive oral exam including X-rays if needed, receive professional cleaning, and discuss personalized treatment plans. Our team explains each step clearly throughout your appointment.
Do you accept Medicare Child Dental Benefits Schedule?
Yes, we bulk bill eligible children aged 2-17 under Medicare CDBS up to $1013 every two years. No out-of-pocket costs for basic dental services including exams, cleaning, and fillings.
Can I see the same dentist for all my appointments?
Yes, we schedule patients with their preferred dentist whenever possible to ensure continuity of care and build lasting patient-dentist relationships.
What payment options do you offer?
We accept cash, EFTPOS, credit cards, and MacCredit payment plans. As preferred providers for HCF, NIB, and Smile.com.au, we process health fund claims on-site via Hicaps.
Do you treat DVA cardholders?
Yes, we bulk bill Department of Veterans' Affairs Gold and White Card holders under the Commonwealth Dental Scheme for eligible treatments at our Traralgon clinic.
