No project too big or too small - we deliver quality and reliability
Welcome to Viva Grass! We are installers and suppliers of synthetic grass servicing all areas of Perth, Western Australia. Perth has a very hot climate with strict water restrictions. Synthetic grass is the best solution to keep your environment fresh and green all year round. Viva Grass specialize in residential, commercial artificial lawns and professional putting greens, tennis courts and cricket pitches. We also offer an added service of landscaping requirements if needed.
Our Mission
Our aim is to provide an extraordinarily durable product range of synthetic turf designed to perfectly simulate natural grass at an affordable price. Our products are tested to the highest UV rating, allowing perfect durability for our harsh Australian climate. Viva Grass is environmentally friendly and is allergy-free, safe for your children and pets to play on all year round. The owners at Viva Grass work on-the-job to complete your project, meaning that our overheads are lower therefore we can offer a premium grass at a very competitive rate.
Our Services
At Viva Grass, we offer a range of services to cater to your needs. Our synthetic grass is suitable and perfect for use in the family home, around swimming pools, schools, playgrounds, apartment complexes, caravan parks, retirement homes, restaurants, auto dealers, shopping malls, and anywhere else you may find lawn. We also supply and install putting greens and cricket pitches. Our team is dedicated to providing you with the best possible realistic result for every single project. We pride ourselves on a range of synthetic lawn to suit everyone.
Our Products
We offer a range of synthetic turf products, including Buffalo 30/35mm, Natural 35mm, Plush 35mm, and Designer Edging Range. Our products are designed to provide a natural-looking artificial grass that is durable, long-lasting, and low maintenance. We also offer Softfall Rubber, Melos Rosehill TPV, Viva EPDM & Rubber Shock Pads, and Aluminium Edging.
Why Choose Viva Grass?
What makes us stand out is our commitment to quality, sustainability, and customer satisfaction. We offer an 8-11 year warranty on our products, and our team of experts has over 15 years of experience in the landscaping and nursery industry, and over 12 years in the synthetic lawn industry. Our owners are involved in every project, ensuring that you receive a personalized service that meets your unique needs.
Company Performance
The company in question has received overwhelmingly negative reviews, with only one review providing a positive experience. The majority of reviews indicate poor customer service, with attempts to schedule a quote or installation being met with silence or unreturned calls.
Customer Service
The reviews highlight a lack of responsiveness from the company, with some customers waiting weeks or even months for a response to their inquiries. Author Claire Howlett mentions not receiving a response to her initial email or text, while Author Andy Court had difficulty getting in touch with the owner, Reid.
Product Quality
While the product quality is not explicitly mentioned in the reviews, Author A. J. does mention the quality of the artificial grass, suggesting that it may be a good product. However, the installation issues experienced by Author Andy Court suggest that the company's workmanship may be poor.
Business Ethics
Author Andy Court's review raises concerns about the company's business ethics, with the owner blaming the installation problems on a bad batch of joining tape and then his ex-partner. This lack of accountability and willingness to take responsibility for mistakes is reflected in the poor customer service experienced by other customers.
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