Protect your Financial Future, Service Guarantee
A Fresh Approach to Property Management in the Hunter Region
Established in 2005, Apple Property Management has become a leading property management company in Newcastle and the Hunter Valley. We pride ourselves on providing a personalised, proactive, and client-centric approach to property management, ensuring exceptional returns for investors and peace of mind for tenants.
Our Expertise
With more than 30 years of experience in the industry, our team of passionate property managers possesses extensive knowledge and expertise in:
- Investor services: Maximizing rental income, tenant selection, lease negotiation, and property maintenance coordination.
- Tenant management: Responsive communication, efficient tenancy processes, and proactive problem-solving for seamless tenant experiences.
- Industry knowledge: Expertise in local market trends and regulations to ensure optimal returns and compliance.
Our Values
Our core values guide every interaction we have:
- Integrity: We conduct ourselves with honesty and transparency in everything we do.
- Professionalism: We maintain a high standard of service and ethical practices.
- Client focus: Your needs and goals are our top priority.
- Communication: We believe in open and clear communication with both landlords and tenants.
- Innovation: We embrace new technologies and strategies to enhance the property management experience.
Tailored Solutions for Your Needs
We tailor our services to your unique needs and investment goals. We offer:
- Rental appraisal services to determine the market value of your property.
- Budget planner and investment property calculators to help you plan for success.
- Property management packages designed to match your specific requirements.
- Dedicated team of experienced property managers who are passionate about exceeding expectations.
Experience the Apple Property Management Difference
We are committed to exceeding expectations and delivering exceptional results. Contact us today to learn how our expertise and tailored solutions can maximize the value of your investment and create a seamless property management experience.
Poor Service and Maintenance Issues
Several reviewers have expressed their dissatisfaction with the service and maintenance provided by Apple Property Management. Reviewers have reported issues with poor maintenance, including rusted gutters, property damage, and unresponsive staff. Toni, a property manager, has been specifically criticized for being rude, abusive, and unprofessional.
Unreliable Staff and Communication Issues
Reviewers have also experienced communication issues and unreliable staff. Some reviewers have reported having to call multiple times to get issues resolved, while others have experienced long delays in response times. There have also been instances where booking confirmations were not followed through, and inspections were missed or delayed.
Lack of Professionalism
The reviewers have expressed disappointment and frustration with the lack of professionalism displayed by Apple Property Management. Several reviewers have reported being treated poorly by staff, with some being accused of lying and being condescending. The company's handling of bond claims has also been criticized, with some reviewers experiencing long delays in receiving their bond back.
Positive Experiences
However, not all reviewers have had negative experiences. Some reviewers have reported positive interactions with Apple Property Management, praising the company's flexibility, prompt communication, and thorough inspections.
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