Transforming Cleaning with Innovative Technology
At Newport Marine Services, we pride ourselves on being the premier marine engineering, shipwright, and slipway service provider located on Pittwater in Newport and Bobbin Head. Our expert team is dedicated to providing reliable, economical, and professional solutions for all your boating needs. With a waterfront facility located at the Royal Motor Yacht Club and an engineers' workshop at Empire Marina in Bobbin Head, we offer a one-stop-shop for all your boating requirements.
Our Services
Our comprehensive range of services includes marine engineering, slipway services, shipwright services, and marine surveyors. Our marine engineering services cover all makes and models of marine engines and transmissions, and our slipway services can cater to vessels up to 100 tonnes and 85 feet in length. Our shipwright services offer expert refits, restoration, design, and installation to suit your boating needs, and our marine surveyors provide insurance, engineer, and pre-purchase reports.
Our Philosophy
At Newport Marine Services, we believe in building strong relationships with our customers and valuing their input. We pride ourselves on our integrity, expertise, and commitment to delivering high-quality workmanship and excellent service. With a team of experienced directors and a wealth of knowledge within the pleasure boating industry, we are confident in our ability to provide reliable, economical, and professional solutions for all your boating needs.
Our Team
Our team is led by owners and directors Matthew Doyle and James Thomas, who have a combined experience of over 20 years in the industry. Matt has been at the helm of Newport Marine Services since its inception in 2005 and has built a reputation for excellence and integrity. James carried out his apprenticeship at NMS and then moved abroad to forge a career in super yacht vessel management, before returning to NMS to take up a substantial role in the business. Joel Nix manages our workshop in Bobbin Head, bringing a wealth of knowledge and experience to the team.
Overall Experience
The overall experience with NMS seems to be positive, with most reviewers praising their helpfulness, professionalism, and competitive rates. However, there is one negative review that stands out, highlighting a significant discrepancy in pricing and poor communication.
Positive Aspects
Helpfulness and Quick Service
Multiple reviewers praised NMS for their quick and efficient service. One reviewer mentioned that they were able to resolve their issue in just 10 minutes, while another appreciated the team's willingness to go above and beyond to find solutions to their problems.
Professionalism and Competence
Reviewers consistently praised NMS for their professionalism, competence, and friendly demeanor. Many mentioned that the team was knowledgeable and skilled in their work, making them a trustworthy choice for boat repairs and servicing.
Competitive Pricing
Several reviewers mentioned that NMS offered competitive rates for their services, making them a value-for-money option for boat owners.
Negative Aspects
Pricing Discrepancy and Poor Communication
One reviewer had a severely negative experience with NMS, citing a significant discrepancy between the quoted price and the final invoice. They also mentioned that when they brought this to the team's attention, they were met with a hostile response, which led to a breakdown in communication.
Be the first to review Newport Marine Services.
Write a Review
