Transforming Your Home, One Staircase at a Time.
At The Stair Company, we are specialists in the manufacturing and installation of internal staircases, balustrades, and handrails on the Sunshine Coast. With over 20 years of experience and a collective industry experience of over 60 years, we have grown into the largest supplier of stairs in the region. Our team is dedicated to providing high-quality staircases, balustrades, and handrails that meet our customers' specific needs and exceed their expectations.
Our Services
We offer a wide range of services, including the design, manufacture, and installation of internal staircases, balustrades, and handrails. Our services cater to various clients, from homeowners and builders to architects and designers. We can accommodate full installation or provide the finished product in flat pack for DIY or your own builder to install.
Our expertise includes:
- Closed riser stairs: Used where there is a need to provide storage or room underneath, often used between walls.
- Open riser stairs: Used to create an airy look or open plan about the home and not obstruct a view.
- Mono-stringer stairs: Often used to create an architectural feature of your stair.
- Custom designs: We can manufacture and install any staircase, or provide it in flat pack for your builder to install.
Our Commitment to Quality
At The Stair Company, we are committed to producing high-quality staircases on time and on budget. We use superior quality materials and materials for each job, ensuring that our customers receive the best possible product. Our efficient turnaround, competitive pricing, and meticulous installers have attributed to our success.
Why Choose Us?
- Competitive Pricing: We offer cost-effective solutions to meet your budget.
- Quality Materials: We use superior quality materials for each job.
- 60+ years of experience: Our team has a combined industry experience of over 60 years.
- Stair Specialists: We are the largest supplier of stairs in the region.
- Prompt Service: We offer fast turnaround on quotes and installs.
- Expert Advice: Our team is happy to assist with any queries or concerns.
Quality of Work
Some reviewers have had concerns about the quality of work provided by this company. Michael Payne gave a 2-star review, stating that while the stairs themselves were well done, the tradie left a significant cutout on his wall, which was never repaired or covered up.
In contrast, Jan O'Connor and David Lui had overwhelmingly positive experiences with the company. Jan praised the company's ability to adapt to changing design plans and fit new stairs into a difficult area with ease. David commended the company's great stairs, awesome customer service, and Graeme's professional attention and advice throughout the project.
Communication
Communication seems to have been a strength for this company, with multiple reviewers mentioning the helpfulness and attentiveness of the staff. Jan expressed that nothing was too much trouble, and Graeme was particularly supportive throughout David's project.
Overall Experience
Despite some issues with professionalism and quality of work, the majority of reviewers had excellent experiences with this company. Jan and David both gave 5-star reviews, praising the company's ability to deliver high-quality results and provide exceptional customer service.
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