Achieving 100% customer satisfaction, one installation at a time.
Factory Direct Home Air Conditioning is a family-owned and operated business that has been serving the people of South Australia for over 20 years. Founded by Brian Jackson, an industry veteran with more than 30 years of experience, we are a dedicated team of professionals committed to providing our customers with high-quality reverse cycle air conditioning at a reasonable price.
Our company's philosophy is centred around achieving 100 percent customer satisfaction through quality workmanship, attention to detail, and exceptional before and after-sales service. We only employ experienced tradesmen who share our values and are committed to delivering exceptional results. As a small company, we have lower overheads, which means we can pass on the savings to our customers without compromising on the quality of our products and services.
Our Services
At Factory Direct Home Air Conditioning, we specialise in the supply, installation, and maintenance of reverse cycle air conditioning systems. We offer a range of services, including:
- Air Conditioning Advice: Our skilled consultants provide expert, independent advice and guidance, helping you choose the right air conditioning system for your needs.
- Air Conditioning Installation: Our team of qualified and experienced tradespersons will complete all installations and repairs to the highest standard, ensuring that you enjoy the benefits of your air conditioning system for years to come.
- Air Conditioning Maintenance Tips: We provide tips and advice on how to maintain your air conditioning system, helping you reduce running costs and extend its lifespan.
- Air Conditioning Replacement Units: We offer a range of high-quality reverse cycle air conditioning systems, including Samsung Inverters, which can help you save on running costs.
- Air Conditioning Running Costs: We help you reduce air conditioning running costs by carefully calculating your exact requirements.
- Ducted Air Conditioning: We provide ducted air conditioning services, including installation, maintenance, and repair.
- Heating Your Home: We offer heating solutions for your home, using high-quality reverse cycle air conditioning systems.
Why Choose Us
At Factory Direct Home Air Conditioning, we are proud to sell and install Samsung air conditioning solutions. Samsung air conditioners are high-quality, energy-efficient, and reliable products, offering superior comfort and performance. Our team of qualified and experienced tradespersons will complete all installations and repairs to the highest standard, ensuring that you enjoy the benefits of your air conditioning system for years to come.
We are committed to providing our customers with the best air conditioning prices in Adelaide. By keeping our overheads low and carefully calculating your exact requirements, we can save you money on the initial purchase price, as well as on running costs in the future. We buy our air conditioners in bulk, which means we can pass on the savings to you.
Testimonials
Here's what some of our customers have to say:
"Maryke Brian gave a great quote. Was on time and did a thorough quote based on my needs. The installation was top-notch. Took a little longer than anticipated but everything was left clean and tidy. Had a Fujitsu reverse cycle system installed with 7 outlets and 4 zones. Brian worked out the zones brilliantly. System is quiet and efficient. I would recommend them for sure. If you want top service and a very fair price. 10/04/2020" - Gaylene Beer
"Friendly and informative salesman! 6/04/2020" - Rick Schultz
"After another company failed to finish our ducted install on our 100+ year old home, leaving just the vents installed, Brian came out and quoted us. His Team are fantastic, he was quick to come out, quote us and install. Highly recommend them and thank you for turning a horrible experience into a positive one. Cheers Rick 6/04/2020" - Philip Carrington
Overall Experience
The overall experience with Factory Direct Heating and Air Conditioning is overwhelmingly positive, with 11 out of 12 reviewers giving a 5-star rating. The majority of reviewers praised the company's professionalism, honesty, and reliability.
Positive Aspects
- Professionalism: Many reviewers praised the installers and sales team for their professionalism, friendliness, and politeness.
- Quality of Work: The quality of the installation work was consistently praised, with many reviewers mentioning the attention to detail and tidiness of the installation site.
- Communication: Reviewers appreciated the clear and upfront communication from the company, with no hidden costs or surprises.
- Punctuality: The company's punctuality and responsiveness were also highlighted, with many reviewers mentioning the quick turnaround from quote to installation.
Negative Aspect
- Single Negative Experience: One reviewer, Craig, had a poor experience with the company, citing poor advice on the initial installation and unprofessional behavior from the owner.
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