Store with confidence, store with Box and Lock Self Storage.
At Box and Lock Self Storage, we pride ourselves on providing top-notch storage solutions to the community of Nerang and surrounding areas. Our facility is conveniently located at 54 Lawrence Drive, Nerang, QLD 4211, making it easily accessible for our customers.
Our Story
Box and Lock Self Storage Nerang is a facility where you can safely store your goods and have peace of mind knowing your belongings will be secured and monitored 24/7 with the latest security features. All of our storage units are secured with your own padlock, and unique PIN code for gate access. A wide spectrum of storage unit sizes allows for a rental plan priced to suit your budget! We highly recommend that you view our range of unit sizes before your move. Come visit us at Box and Lock Storage Nerang - you can also take the opportunity to discuss your packaging needs with one of our expert storage staff.
Our Services
We offer a variety of storage solutions to cater to your needs. Whether you're looking for commercial, residential, or recreational storage, we have got you covered. Our self-storage facilities are clean and secure, with CCTV surveillance for optimal security, individual padlocks, and pin code gate access. Our units are also pest controlled prior to moving in, ensuring your goods are safe and sound.
Why Choose Us?
At Box and Lock Self Storage, we take pride in our top-notch facilities and exceptional customer service. Our experienced staff is dedicated to providing you with the best possible experience. We understand the importance of putting customers first, and we strive to provide a premium service that meets your needs. We are community-minded and actively participate in charity events for a variety of causes.
Customer Satisfaction and Experience
Box and Lock Storage has consistently received positive feedback from customers, with the majority rating their experience as 5 stars. Customers appreciate the friendly and helpful staff, including managers Eve, Glen, and Troy, who provide excellent customer service. The facility is described as clean and secure, with good pricing for the area. The company also offers a free move-in van, which customers find very helpful.
Pricing and Value for Money
Customers are pleased with the pricing at Box and Lock Storage, finding it very fair for the area and the services provided. The company offers competitive rates for the sizes available, making it an attractive option for those in need of storage solutions.
Convenience and Accessibility
The storage facility is easily accessible, with customers appreciating the convenience of being able to store their belongings in a secure environment. The company's staff is always available to assist with any needs or questions, providing a hassle-free experience for customers.
Negative Feedback
There have been a couple of instances of negative feedback. One customer experienced a delay in receiving a refund for an unused portion of their advance payment, while another customer lost their belongings due to flooding and felt that the company did not provide adequate communication regarding the situation.
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