Trust us to get the job done right, on time, and with a smile!
At Velocity Plumbing & Gasfitting, we pride ourselves on being a trusted and friendly business that you can rely on. Our team of licensed and insured plumbers takes pride in our workmanship, and we guarantee that we will turn up on time with an upfront quotation for your peace of mind. We understand the importance of having a reliable plumber who can get the job done efficiently and effectively, which is why we strive to provide exceptional service to our customers.
Our Services
We offer a wide range of services to cater to all your plumbing needs. Our team is equipped with state-of-the-art drain cleaning equipment and high-pressure water jetters to clear and clean your blocked drains. We specialize in hot water system repair and replacement, and we can handle all aspects of plumbing maintenance, no matter how big or small the job may be. Our camera inspections allow us to identify issues causing your drains to block, and we can fix leaky showers and toilets with ease. We also provide gas fitting and testing services, including carbon monoxide testing to ensure your home is safe.
Our Commitment
At Velocity Plumbing & Gasfitting, we are committed to providing our customers with exceptional service and ensuring that they are completely satisfied with our work. We pride ourselves on being honest and transparent, and we guarantee that we will leave your home clean and tidy after completing the job. We understand the importance of having a reliable plumber who can get the job done efficiently and effectively, which is why we strive to provide the best possible service to our customers.
Our Values
Our values are built around trust, honesty, and reliability. We believe in providing our customers with upfront pricing and no hidden costs, which is why we offer a pay-by-the-job system rather than charging by the hour. We also believe in taking pride in our work and ensuring that our customers are completely satisfied with our service. Our 5-star customer reviews are a testament to our commitment to providing exceptional service and exceeding our customers' expectations.
Overall Impressions
The reviews are overwhelmingly positive, with all authors giving the company a perfect 5-star rating. The common thread throughout the reviews is exceptional service, prompt communication, and efficient problem-solving.
Customer Feedback
Many customers have praised the company's communication skills, with authors Patricia Tiffany-Jane and Fiona Styles highlighting the great communication and friendly staff. Aiden is specifically mentioned as being amazing, with Patricia stating that he cleans up after himself. Ursula Morgan was impressed by the prompt service and friendly manner of the plumber sent to her home to fix a leaking bathroom.
Efficiency and Proactivity
The company's efficiency and proactivity are also mentioned as positives. Ursula Morgan mentions that the problem was solved promptly and efficiently, while Patricia Tiffany-Jane notes that the transaction was smooth from start to finish. Fiona Styles' review also mentions that the staff knows their stuff and is quick to respond.
Confidence in Reusing the Service
All authors express confidence in reusing the company's services in the future. Ursula Morgan specifically states that she would definitely use them again, and Patricia Tiffany-Jane's review implies that she would also be happy to recommend them to others.
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