Mt Druitt Appliance Services

Customer Feedback Summary

About the Company

Norwest Appliance Service is a reliable and trustworthy company that offers efficient and professional appliance repair services. Their team of skilled technicians, led by Karl, provide prompt and friendly service to customers in need of appliance repairs.

Customer Satisfaction

The company has received overwhelmingly positive feedback from customers, with all reviews rated as 5 stars. Customers have praised the company's communication, efficiency, and professionalism in resolving their appliance issues.

Common Feedback Points

• Efficient and prompt service
• Friendly and professional technicians
• Excellent communication
• Reliable and trustworthy
• Reasonable pricing

Customer Reviews

• Sandi Odumosu: "Great customer service and easy booking system. Carl was friendly and his communication and efficiency was awesome! Overall happy with their service and their work. Dryer is working as new! Thanks guys!"
• Caroline Chadwick: "Exceptional service, prompt, friendly and had my washing machine sorted in no time. Cannot recommend Karl highly enough. Lifesaver!"
• Chelsea Addy: "I recently had the pleasure of using Norwest Appliance Service for repairs on both my stove and oven, and I couldn't be more satisfied with their service. Each time, their technician arrived promptly and got straight to work, diagnosing the problems with impressive speed and accuracy. What truely stood out to me was their friendliness and professionalism."
• Veronica Lee: "Karl your communication and efficient service to fix my dryer, which wasn't spinning was top notch customer service. Thank you so much, i 100% recommend Karl and Norwest Appliance Service."
• June Parry: "Very efficient, good communication. Did an excellent job taking out the dishwasher and replacing it with a new one. Thank you."
• Tina Baptist: "Professional, prompt and friendly service, identified and fixed my oven very quickly. Was very happy. would highly recommend this company for any appliances that need repairing"
• Linda Thomas: "Polite, efficient and well priced service. Technician Karl was at my place within 24 hours of contact. Very pleased with result. Highly recommended."
• Joel Sandilands: "Great company and tradespeople. Extremely easy to book an appointment and they came on time and were able to fix my oven. They were friendly, clean and efficient."
• Rebecca Smith: "Amazing! Fast, efficient, friendly - a really great first experience. Will continue to use and recommend to friends and family."
• Antonella: "Karl was amazing! He diagnosed and fixed my oven in no time at all and was very reasonably priced. He came at short notice and within the time frame with a phone call on the way. Such a professional and polite technician. We are glad that he is local so we know who to call now. I was extremely happy with the service he provided."
• Renee June: "My experience with Norwest appliance service was excellent, excellent communication and was able to diagnose issue fast and replace part. I have no hesitation in recommending their service. Service: Repair dishwasher"
• Anne-Marie Torrens: "On Monday afternoon I realised my oven had stopped heating. I phoned Norwest Appliance Service but the call went to voice mail. Within five minutes, Carl had called back. He gave me his thoughts on what the problem could be, suggested a ball park figure to repair - which included a capped call out fee (hooray!) - and arranged to be at our place early Tuesday afternoon. He was punctual, polite, and what he had guessed may have been the problem was in fact the problem. All fixed in about 15 minutes. I would definitely use this business again."
• Aroxas: "Very happy with the service provided. Karl was very professional and explained the issue with our oven clearly. Would highly recommend his services."
• Pinar Alpsal: "Karl was extremely professional and honest. He gave me great insight and advice on how to proceed with repairs. I saved close to $800! I would highly recommend Norwest Appliance Service and will definitely use again if required."
• Jessica Burger: "Would definitely recommend! Came so quickly and when they said they would. Fixed my oven in 10 minutes with no issues. Very grateful for the efficient, helpful & professional service. Service: Repair oven"
• Stewart Walker: "Very professional. Karl was quick to return my call and was able to attend at my convenience. I had a problem with my stove not lighting he Didn't try to sell me a repair I didn't need, gave me his opinion on the problem and left me to make a decision. Got repair done hassle free. Would recommend, would use again Cheers Karl"
• Jason West: "Had an issue with our oven so rang Norwest Appliance Service's. We had someone come out within only a couple of hours of me ringing. They found & fixed the problem straight away & we were all done within 15 minutes tops. Price was on the mark with other repairers. Overall, couldn't have been easier to get our fix done. Thanks."