Business Details
12 Years
experience
Emergency
services
Your Trusted Security Partner in Port Macquarie
Phoenix Security Solutions is a locally owned and operated business based in Port Macquarie, NSW, established in 2014. Our management team brings over 60 years of combined industry experience, ensuring expert guidance and reliable security solutions tailored to your needs. We specialize in alarm installation and maintenance, 24-hour back-to-base alarm monitoring, CCTV and surveillance systems, access control, mobile patrols, static guards, and rapid alarm responses. Our services cater to both commercial and residential clients across the Mid North Coast of NSW, from South West Rocks to Forster. We employ only licensed, experienced guards committed to delivering exceptional service, supported by GPS-tracked patrol vehicles for accountability and rapid response.Our partnerships with SMC Monitoring Centre and Telstra ensure cutting-edge, redundant alarm systems with 4G connectivity and no hidden call costs. We offer competitive pricing, third-party support, and customized security plans, including vulnerable staff escorts and cash-in-transit services. Our commitment to quality is backed by 24/7 availability, free quotes, and a focus on client satisfaction through transparent, professional service delivery.
Services
Alarm Installation
24/7 Monitoring
CCTV Systems
Access Control
Mobile Patrols
Static Guards
Alarm Response
Cash-In-Transit
FLM Services
Armed Guard Services
Details
- Year established: 2014
Highlights and features
- We have over 60 years of combined industry experience in security services.
- Our team provides 24/7 rapid alarm response and mobile patrol services.
- We employ only licensed, experienced guards with GPS-tracked vehicles.
- Our services include competitive pricing and third-party support options.
- We offer customized security plans with free obligation-free quotes.
What people say
Great staff
Super easy to deal with
Exceeded expectations
Highly recommended
Excellent service
Services
Alarm Installation
Phoenix Security Solutions installs advanced alarm systems with 24/7 monitoring, battery backup, and IP/4G connectivity. Our systems include intrusion sensors, smoke detectors, and flood detectors for comprehensive protection. Clients receive smartphone alerts and can integrate alarms with CCTV and access control for enhanced security.
CCTV Systems
We supply and install HD CCTV systems with remote smartphone access, AI-powered motion detection, and clear night vision. Our systems deter theft, monitor staff, and provide evidence for disputes. Custom designs and maintenance ensure long-term reliability and client satisfaction.
Mobile Patrols
Our GPS-tracked mobile patrols offer affordable deterrence against theft and vandalism, starting at $88/month. Licensed officers conduct verified checks and rapid alarm responses, ensuring premises security with detailed attendance reports for accountability.
Access Control
We design access control systems to manage entry points, track user movements, and integrate with alarm systems. Features include time-based access rules, emergency lockdowns, and lost-card deactivation for enhanced security and operational efficiency.
24/7 Monitoring
Our 24-hour alarm monitoring uses dual redundant sites and Telstra 4G connectivity for uninterrupted service. Clients receive alerts via smartphone and email, with no hidden call costs. Free customized reports ensure transparency and proactive security management.
Questions
What areas do you cover?
We serve the Mid North Coast of NSW, from South West Rocks to Forster, including Port Macquarie, Taree, and Wauchope.
Do you offer 24/7 emergency services?
Yes, our rapid alarm response and mobile patrols operate 24/7 to ensure immediate assistance during emergencies.
What security systems do you install?
We install alarm systems, CCTV, access control, intercoms, and medical alarms, all with smartphone integration and monitoring.
Are your guards licensed?
All our guards are fully licensed, trained, and uniformed, with GPS-tracked patrol vehicles for accountability and safety.
How much do patrols cost?
Mobile patrol services start at $88 per month for three nightly checks, with customizable options to suit your needs.
Can you integrate existing systems?
Yes, we integrate alarm, CCTV, and access control systems from most providers, ensuring seamless upgrades and compatibility.
